Director, Global Head - Digital Forensic Services

Requisition ID: 264742

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.

Role Overview

Leads and oversees Corporate Security’s global Digital Forensic Services and eDiscovery and Litigation Operations Support team, and has the overall governance responsibility of the regional digital forensics team in the prevention, detection, and disruption efforts in response to criminal activities targeting the Scotiabank Group. In addition, works to ensure business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies and procedures.

Responsibilities

• Drive a customer focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Lead the Digital Forensics teams across Corporate Security global footprint in Canada, Mexico, Chile, English Caribbean and Peru.
• Oversee the development of operational procedures to govern the department and assist international teams with best practices covering forensic lab maintenance, digital evidence identification, proper analysis and safeguarding findings and conclusions for criminal or civil court presentation.
• Provide enterprise oversight of digital evidence management, including eDiscovery and Litigation Operations, encompassing identification, collection, preservation and production of electronically stored information to support investigations, regulatory matters and legal proceedings.
• Maintain strong partnerships with Legal, Technology and Investigation teams to coordinate evidence strategies, support complex case requirements and resolve technical challenges related to digital evidence collection and production.
• Lead the coordination, development and execution of the unit’s cyber‑enabled crime prevention and disruption strategies drawing upon case investigations and intelligence insight, contributing to research and development of digital fraud risk mitigation techniques and providing expert advice on the state of the Bank’s fraud detection and systems security controls on various committees.
• Build strategic partnerships internally and externally to investigate, mitigate and disrupt criminal activity in the global threat landscape where the Bank operates.
• Oversee and gather evidence on complex technological crimes affecting Scotiabank Group and Affiliates, including serious employee misconduct, fraud, theft and security breaches involving financial products and proceeds of crime.
• Prevent, detect and investigate cyber fraud against Scotiabank Group, including incidents that bypass security controls. Assess threats using TTPs and work with management, Information Security, law enforcement and partners to quickly respond and reduce financial and reputational risk.
• Direct digital forensic examinations conducted by the team, ensuring the allegations are well founded and provable with a high expectation of confidence to avoid potential risk to civil liability.
• Support Legal in building provable criminal cases while minimizing civil liability risk. Serve as expert witness in criminal and civil proceedings on behalf of the Bank.
• Respond to emergency situations targeting Bank systems, staff or customers involving priority investigations, CIRTs, HPIs and the like.
• Direct the use of various search strategies and techniques to enable analysis of all forms of electronic media to detect and investigate digital artifacts from criminal behaviors.
• Lead the department’s efforts to continually enhance its investigative methodologies, processes, technology and tools, ensuring they remain effective, efficient and aligned with strategic goals and objectives.
• Support leadership and work in close partnership with the Insider Threat Program & Threat Analytics on major projects such as system and application development and implementation to assist with investigations and disruption capabilities.
• Develop efforts to disrupt malicious operations and reduce risk to the bank and its customers working with internal and external partners.
• Provide educational presentations to various stakeholders across the Bank on detection and response to cyber‑enabled crime.
• Maintain and develop reliable information sources and build strategic relationships with law enforcement, external industry partners and investigative bodies worldwide to ensure a coordinated and intelligence‑driven approach to protecting the Bank’s reputation, operations and financial integrity.
• Understand how the Bank’s risk appetite and risk culture should be considered in day‑to‑day activities and decisions.
• Create an environment in which the team pursues effective and efficient operations in accordance with Scotiabank’s values, its Code of Conduct and the Global Sales Principles, while ensuring adequacy, adherence to and effectiveness of day‑to‑day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Build a high‑performance environment and implement a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vision, values and business strategy; and managing succession and development planning for the team.

Skills and Qualifications

• University degree specializing in Computer Science, Technology Management or related disciplines.
• Minimum of 10 years’ experience in Security or Information Technology field.
• Minimum of 8 years of people management experience working with cross‑functional teams across various geographies.
• Experience in managing and understanding various aspects of bank risk, including financial risk.
• Understanding of banking systems/processes, general payments ecosystem and Insider threat framework.
• In‑depth industry cyber fraud knowledge and computer/digital forensics expertise, including current cybercrime fraud trends and global challenges.
• Self‑motivated, energetic and results‑oriented, committed to adding value to the organization.

Benefits / What’s in it for you

• Diversity, Equity, Inclusion & Allyship – we strive to create a culture where every employee is empowered to reach their fullest potential, respected for who they are and embraced through bias‑free practices and inclusive values across Scotiabank.
• Accessibility and Workplace Accommodations – we are committed to creating and maintaining an inclusive and accessible environment for everyone, removing and preventing barriers to build a diverse and inclusive workplace.
• Upskilling through online courses, cross‑functional development opportunities and tuition assistance.
• Competitive rewards program including bonus, flexible vacation, personal and sick days, and benefits starting on day one.
• Community engagement opportunities, including programs such as hackathons, contests and community projects.

Location(s): Canada: Ontario: Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets.

We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including an accessible interview site, alternate format documents, ASL Interpreter or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.