Head of Digital Product
Canada Goose
Location: Toronto – 100 Queens Quay East, Toronto, Ontario M5E 1V3, Canada
Job Title: Head of Digital Product
Canada Goose isn't like anything else. We've built something great, something special – an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.
Position Overview
The Head of Digital Product will lead and motivate a growing product organization responsible for defining the vision, strategy, and delivery of digital products across Enterprise and Customer Facing Experiences at Canada Goose. Reporting to the Chief Digital & Information Officer, this position manages the entire product portfolio spanning Enterprise Technology (ERP and core platforms), Ecommerce, Retail Systems, and Marketing Technology. This leader is accountable for shaping and advancing a unified product strategy that integrates internal platforms with customer facing experiences, driving scalable growth, operational excellence, commercial impact and outstanding omnichannel experiences. The ideal candidate is an accomplished product leader with extensive experience in retail or related sectors, strong enterprise technology expertise, and a proven record leading large product teams in a SAFe / Agile environment.
What You’ll Do
- Strategic Product Leadership – Define and execute a unified product vision, strategy, and roadmap across Enterprise, Ecommerce, Retail Systems, and Marketing Technology. Partner closely with executive leadership to ensure product strategy aligns with business priorities, growth objectives, and transformation initiatives. Balance customer experience, operational efficiency, and long‑term platform scalability in product decision making.
- Portfolio & Domain Ownership – Own the product strategy across Enterprise Technology (ERP, finance, supply chain, core business platforms), Ecommerce & Digital Experience, Retail Systems & Store Technology, Marketing Technology & Customer Data Platforms. Ensure strong alignment and integration across domains to deliver seamless end‑to‑end experiences.
- Team Leadership & Development – Build, lead, and scale a growing team of Product Managers and Product Owners to achieve organizational goals. Define product operating models, clarify roles, and create career paths. Foster a culture of accountability, customer obsession, continuous improvement, and outcome‑driven delivery.
- Agile & SAFe Execution – Oversee product delivery within a Scaled Agile Framework (SAFe). Partner with Technology, Architecture, and Delivery leadership to ensure effective PI planning, backlog prioritization, and value realization. Continuously evolve product practices to improve flow, predictability, and business impact.
- Customer, Business & Market Insights – Leverage customer research, analytics, and market trends to inform product strategy and investment decisions. Ensure customer and business outcomes are central to prioritization across all technology initiatives. Translate complex business needs into clear, actionable product direction.
- Strong Cross‑Functional Global Collaboration – Work very closely with Engineering, Design, Retail, Marketing, Operations, Supply Chain, Finance, and Data teams. Lead cross‑functional alignment for large‑scale initiatives and enterprise‑wide transformations. Act as a key bridge between business strategy and technology execution.
- Product Lifecycle & Investment Management – Oversee the full product lifecycle from discovery through delivery, optimization, and retirement. Drive rigorous prioritization of initiatives to maximize ROI and strategic value. Establish clear success metrics and ensure outcomes are measured and communicated.
- Change Leadership & Communication – Lead change across the organization by clearly articulating product vision, priorities, and progress. Drive adoption of new platforms, capabilities, and ways of working. Communicate effectively with executive stakeholders, distilling complexity into clarity.
Let's Talk About You
- 10+ years of experience in product management, with significant experience in senior product leadership roles.
- Proven experience leading product portfolios across enterprise platforms and customer‑facing retail technology.
- Prior experience in retail, consumer goods or ecommerce strongly preferred and experience in a highly matrixed, global organization.
- Demonstrated success in building and leading teams of Product Managers and Product Owners.
- Strong understanding of enterprise systems (ERP, supply chain, finance) and how they connect to digital and retail experiences.
- Deep experience operating in Agile / SAFe environments.
- Ability to partner effectively with engineering, architecture, and design leaders.
- Data‑driven mindset with strong financial and prioritization acumen.
- Enterprise‑scale product strategy & vision.
- Omnichannel and retail technology expertise.
- Cross‑functional leadership and influence.
- Agile and SAFe product execution.
- Customer‑centric and outcome‑driven thinking.
- Change leadership and executive communication.
What’s in it For You?
- A company built on Canadian roots and heritage.
- Your work is recognized with a comprehensive and competitive Total Rewards Program.
- Opportunities for career growth through numerous internal and external programs.
- Recognition by peers with Goose Rewards & ICON Rewards.
- Participation in CG Gives – donation matching and paid volunteer time.
- Access to tools and resources to support physical and mental health.
- Inspiring leaders and colleagues who will lift you up and help you grow.
Equal Opportunity Employer
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
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