Head of Canada- Global Technology and Operations

Overview

Broadridge seeks a senior executive to lead its Global Technology & Operations (GTO) business in Canada, responsible for strategy, revenue, client relationships, operating performance, talent, and financial results.

Key Responsibilities

• Lead the Canada GTO business with accountability for performance, growth, profitability, client satisfaction, and execution.
• Develop and deliver the market strategy for Canada, including expansion within existing clients and identification of new growth opportunities.
• Build senior executive relationships with key clients across Canadian banking, dealer, wealth, and capital markets ecosystems.
• Oversee major client initiatives, business transformation programs, and operating model improvements.
• Partner with enterprise and matrix leaders across product, sales, strategy, finance, HR, and operations to align investment, capabilities, and go‑to‑market priorities.
• Develop a high‑performing leadership team and foster a strong organizational culture.

Success Criteria

• Grow and strengthen a substantial Canadian business with clear ownership of revenue and profitability.
• Deepen Broadridge’s position with banks, dealers, and wealth firms by building trusted senior‑level client relationships.
• Apply a market‑led perspective on client investments, industry evolution, and differentiation opportunities.
• Lead complex, cross‑functional initiatives that improve client outcomes, operating efficiency, and scalability.
• Create alignment and momentum across a broad organization, ensuring disciplined execution against strategic priorities.
• Represent Broadridge credibly and effectively in the Canadian financial services market.

Profile & Qualifications

• Significant senior leadership experience in banking, dealer, wealth, capital markets, post‑trade, fintech, or related financial technology services.
• Proven responsibility for a large business, unit, or platform with meaningful P&L leadership.
• Strong track record of program execution and achievement of growth, financial targets, and successful client engagement within complex environments.
• Deep familiarity with the Canadian financial services landscape and priorities of major banks, dealers, and wealth firms.
• Experience leading business transformation, service model evolution, or large‑scale operational change.
• Strong executive presence, sound judgment, and credibility to build relationships at the C‑suite and senior executive level.
• Ability to lead across matrixed organizations and drive outcomes through influence, collaboration, and accountability.
• Bachelor’s degree required; advanced degree preferred.

Preferred

• Established relationships across the Canadian financial services sector.
• Experience working in highly regulated, service‑intensive, and operationally complex environments.

Benefits of the Role

Opportunity to lead a significant Canadian franchise with meaningful commercial and operational accountability, direct exposure to major institutions, and influence over growth and transformation initiatives within an important cloud‑centered business.