Senior Human Resources Consultant

About The Link: Youth and Family Supports

For more than 90 years, The Link has helped youth and families on a journey to healing, hope and better lives. The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose. With over 15 diverse programs, The Link has a community of caring staff that work together to provide support through a 24-hour crisis line, youth resource centers, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports, and Skills4Life. With a strong foundation within the community and a focus on connection, unity, and compassion, the organization provides a vital link for youth and families in the province of Manitoba.

About the Opportunity

The Link: Youth and Family Supports is looking for a Senior Human Resources (HR) Consultant responsible for delivering HR best practices and HR solutions that support The Link's mission, vision, values and policies.

Reporting to the Chief People and Culture Officer, the Senior Human Resources Consultant is accountable for the provision of accurate and timely human resource management advice and consulting services to leadership and employees. This position will provide full lifecycle HR support, serving as a trusted HR advisor, providing both strategic and hands‑on support.

Duties and Responsibilities

• Partner with Leadership on organizational design, workplace planning, performance management and employee engagement.
• Coach leaders and employees to support development, conflict resolution, and effective team dynamics.
• Interpret collective agreement and non-union policies, work with leadership on application of progressive discipline and grievance processes, participate in collective bargaining, support the planning and implementation of Labour Adjustments Initiatives.
• Provide coaching and counseling to address issues related to performance management, attendance management and respectful workplace complaints.
• Ensure compensation plan and reward and recognition programs are equitable and in line with the organization's goals and total rewards philosophy.
• Ensure consistent and equitable application of organization policies and procedures, including assisting in the interpretation and education on HR policies, collective agreements, and providing counseling on such policies as necessary with both leaders and employees.
• Investigate workplace complaints, facilitate dispute resolution, conduct exit interviews.
• Work with the programs to deliver and facilitate developmental opportunities for employees, which may include performance management, succession/workplace planning, compensation/benefits, organization/team development and change management.
• Manage specific projects as determined by the Chief People and Culture Officer and participate in functional and cross‑functional initiatives. Compile with all existing government, labor and legal reporting requirements to minimize company exposure to lawsuits and manage sensitive and confidential information.
• Coordinate and manage the processing of employee leave of absence cases, which includes administering Short Term claims (paid/unpaid sick leave), Long Term Disability claims, Worker's Compensation claims, MPI, Service Canada Sick Leave Benefit, Educational and Personal Leaves.
• Work with program areas and managers in organization design and re‑design, expertise in reviewing and writing job descriptions, organizational effectiveness planning and implementation, team building expertise and coaching.
• Initiate and implement full cycle recruitment activities in collaboration with leadership.
• Maintain HRIS system, trackers and other reports as needed.
• Participate in the implementation of the Organizational and HR operating plans, goals and objectives.
• Maintain up‑to‑date knowledge of and adherence to all applicable legislation, standards and guidelines.
• Develop and facilitate training to leadership and employees.

Education

• Undergraduate degree in human resources, or in a relevant discipline combined with a post‑graduate certificate in human resources management from a recognized post‑secondary institution.
• CPHR Designation with current membership in good standing or equivalent is preferred.

Experience

• Minimum of 7 years experience in a unionized environment performing a broad range of Human Resources functions including employee relations.
• Experience within non‑profit sector, specifically in a youth serving organization.
• Experience in deploying and administering HR programs, policies, practices and processes.
• Experience in influencing and building strong relationships with stakeholders and leaders across the organization.

Knowledge, Skills and Abilities

• In‑depth knowledge of human resources operations and best practices; knowledge of employment standards, human rights legislation, and collective agreements.
• Ability to balance and prioritize multiple responsibilities while maintaining a keen sense of accuracy and attention to detail.
• Strong interpersonal and communication skills, with ability to professionally communicate both verbally and in writing with employees and external partners.
• Ability to maintain highly sensitive and confidential information.
• Functions effectively as a team member, demonstrating emotional intelligence and objectivity when dealing with challenging or changing work environments.
• Process facilitation and project management skills and experience.

Salary Range

Competitive salary based on experience. The Link offers group insurance and pension plans.

Hours of Work

35 hours per week – Monday to Friday from 8:30 am to 4:30 pm with a one‑hour unpaid lunch. The position is located on‑site only.

Accommodations

Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request an accommodation at any point in the process. All information received regarding accommodations will be kept confidential.

Equal Opportunity Employer

The Link is an equal opportunity employer. Indigenous people, women, visible minorities and persons with disabilities are encouraged to apply. The Link is committed to developing and retaining a diverse workforce. We thank all applicants for their interest, but only those selected for an interview will be contacted.