Agent(e) numérique en beauté bilingue (français/anglais) en ligne / Beauty French English Digital Online Agent
Brand Momentum
- Remote job
Would you like to join the team of a well-known cosmetics brand? Do you enjoy a fast-paced working environment? Then this position is for you!
Please apply if you are seeking a stimulating, rewarding career opportunity, and possess Live Chat experience! We look forward to receiving your application!
About the Position:
We are looking for a charismatic, professional personality focused on customer service, with strong tech knowledge.
As an online agent, you will be responsible for addressing all inquiries.
Location: Remote (Canada)
Hours: Approximately 30 to 40 hours/week
Job Status: Open Position
Responsibilities:
- Interact with clients via live chat to promptly address their questions, concerns, or issues
- Provide accurate information on products, services, and policies
- Clarify customer questions about orders, payments, returns, and other service-related topics
- Assist customers in selecting products by understanding their needs and recommending suitable products
- Guide customers through online purchasing steps and troubleshoot any technical issues they encounter
- Handle customer complaints professionally and empathetically, aiming to resolve issues effectively
- Escalate complex or unresolved issues to supervisors or relevant departments when necessary
- Keep a record of complaints and resolutions to improve service quality
- Enter interaction and request details into the CRM or customer support software
Language Requirements:
Bilingual- English & French
Requirements:
- Must possess Live Chat and/or Salesforce experience
- Experience in customer service, call centers
- Experience in cosmetics/beauty
- Access to a phone, computer, and internet
- Ability to work independently
- Effective communication skills
Benefits:
- Competitive salary and online training
- Continuous coaching and support
- Flexible hours
About Brand Momentum:
Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a three-time winner of Canada's Top 100 Best Workplaces® and one of Canada's fastest-growing companies, we take pride in our commitment to "Goodness," a core value that permeates everything we do.
Our Commitment:
- Enduring Success: We are not just about achieving success; we're about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.
- Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.
- Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.
- Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.
- Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.
Our Culture:
Goodness is the essence of everything we do at Brand Momentum. We are pioneers of quality and innovation, transforming employee and client aspirations into reality within a vibrant and fun culture. We deliver on our promises with passion and innovation, providing flexibility and value—ALWAYS! Our core values of integrity, respect, empowerment, commitment, fun, and flexibility guide us on this incredible journey while ensuring fiscal responsibility.
Brand Momentum is committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information. We thank all those who apply, however, only selected candidates will be contacted.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------
Souhaitez-vous joindre l'équipe d'une marque de cosmétiques reconnue ? Aimez-vous évoluer dans un environnement de travail dynamique et rapide ? Alors ce poste est fait pour vous !
Veuillez postuler si vous recherchez une opportunité de carrière stimulante et enrichissante, et si vous possédez de l'expérience en Live Chat ! Nous avons hâte de recevoir votre candidature.
À propos du poste :
Nous recherchons une personnalité charismatique et professionnelle, axée sur le service à la clientèle et possédant de solides connaissances technologiques.
En tant qu'agent en ligne, vous serez responsable de répondre à toutes les demandes des clients.
Lieu : Télétravail (Canada)
Horaire : Environ 30 à 40 heures/semaine
Statut du poste : Poste ouvert
Responsabilités :
- Interagir avec les clients via le chat en direct afin de répondre rapidement à leurs questions, préoccupations ou problèmes
- Fournir des informations précises sur les produits, services et politiques
- Clarifier les questions des clients concernant les commandes, paiements, retours et autres sujets liés au service
- Aider les clients à choisir des produits en comprenant leurs besoins et en recommandant des articles appropriés
- Guider les clients dans le processus d'achat en ligne et résoudre les problèmes techniques rencontrés
- Gérer les plaintes des clients de manière professionnelle et empathique, en visant une résolution efficace
- Escalader les cas complexes ou non résolus aux superviseurs ou aux départements concernés lorsque nécessaire
- Tenir un registre des plaintes et des résolutions afin d'améliorer la qualité du service
- Saisir les informations des interactions et demandes dans le CRM ou le logiciel de service client
Exigences linguistiques :
Bilingue – anglais et français
Exigences :
- Expérience en Live Chat et/ou Salesforce obligatoire
- Expérience en service à la clientèle ou centre d'appels
- Expérience dans le domaine des cosmétiques/beauty
- Accès à un téléphone, un ordinateur et Internet
- Capacité à travailler de façon autonome
- Excellentes compétences en communication
Avantages :
- Salaire compétitif et formation en ligne
- Encadrement et accompagnement continu
- Horaire flexible
À propos de Brand Momentum :
Brand Momentum est un leader intégré à l'échelle nationale en ventes, marketing et commerce de détail, dont le siège est à Toronto. Nous favorisons des relations humaines authentiques et durables à travers le pays. En tant que lauréat à trois reprises du palmarès des 100 meilleurs employeurs au Canada® et l'une des entreprises canadiennes à la croissance la plus rapide, nous sommes fiers de notre engagement envers la « bonté », une valeur fondamentale qui guide tout ce que nous faisons.
Notre engagement :
Succès durable : Nous ne visons pas seulement le succès, mais sa pérennité. En tant que leader en qualité et innovation, nous cultivons une culture de travail dynamique où les objectifs des employés et des clients peuvent être réalisés.
Respect des engagements : Nous nous engageons à tenir nos promesses envers nos clients et nos employés. Notre approche innovante nous permet d'offrir une valeur et une flexibilité exceptionnelles.
Valeurs fondamentales : Intégrité, respect, responsabilisation et plaisir sont au cœur de notre culture.
Durabilité : Nous privilégions des fournisseurs responsables et travaillons à réduire l'impact environnemental de nos programmes.
Diversité et inclusion : Nous valorisons la diversité des perspectives et croyons qu'elle est essentielle à l'innovation et à la performance.
Notre culture :
La « bonté » est au cœur de tout ce que nous faisons chez Brand Momentum. Nous transformons les aspirations de nos employés et clients en réalité dans un environnement dynamique et stimulant. Nos valeurs — intégrité, respect, responsabilisation, engagement, plaisir et flexibilité — guident chacune de nos actions.
Brand Momentum s'engage à offrir des mesures d'adaptation aux personnes vivant avec un handicap sur demande. Veuillez contacter notre département des ressources humaines pour plus d'informations. Nous remercions tous les candidats, toutefois seuls les candidats retenus seront contactés.
#BMI1
- ...portfolio. We are currently seeking an Customer Experience Agent specialist to join one of our clients ' teams. If... ...customer inquiries across phone, email, and chat in English and one additional language (French). Assist customers with product information, order status...BilingualEnglish language skillsFrench language skillsPermanent employmentFull time
$50 - $55 per hour
...Job Responsibility: : The Bilingual Translator ensures the quality of translated material... ...experience ~ University degree in French studies, translation, journalism, publishing... ...equivalent experience ~ Bilingual in French and English language (verbal and written) ~ Ability...BilingualEnglish language skillsFrench language skillsHourly payFixed term contractRemote workWork from homeMonday to friday- ...Pathology (ACVP) ou ECVP Parler/écrire couramment soit en français/anglais Compétences et habilités : Être familier avec les... ...Pathology (ACVP) or ECVP preferred Written/Spoken fluency in French/English Skills and abilities: Familiarity with current topics...English language skillsFrench language skillsRemote jobApprenticeshipLocal areaWorldwideRelocation package
- ...Strong computer skills, including but not limited to the knowledge of a Clinical Trial Management System (CTMS), Electronic Document Management System (EDMS) and MS-Office products such as Excel and Word. ~ Fluency (written & spoken) in both English and French #LI-REMOTEBilingualEnglish language skillsFrench language skillsRemote jobFlexible hours
- ...Location – Canada / Remote Sapiens is seeking a dynamic and experienced Lead Quality Assurance Analyst (Bilingual English-French) to oversee the quality assurance efforts for a complex, integrated platform comprising multiple modules. This role requires hands-on leadership...BilingualEnglish language skillsFrench language skillsRemote work
- ...building, raising, and supporting online communities and want to join a... ...you. As a Player Support Agent , you’ll get the opportunity... ...or professional level of French with excellent oral and written... ...apply, please submit your CV in English By applying, I confirm I...OnlineEnglish language skillsFrench language skillsFreelanceLocal areaRemote workWorldwide
- ...The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies... ...solutions Knowledge and Experience - Desired: ~ English is a pre-requisite; French is highly desirable Travel: ~ Up to 50% travel...BilingualDigitalEnglish language skillsFrench language skillsFull timeWork at officeRemote work
- [English version - French version to follow] As an international Language service provider for major video game publishers, Keywords Studios... ...automatique indépendants pour la paire de langues anglais vers le français canadien . Veuillez noter que les candidats retenus...OnlineEnglish language skillsFrench language skillsRemote jobFull timeFreelance
- ...Rejoignez la 1ère régie Radio des Hauts-de-France ! Secteur : DIEPPE- LE TREPORT - NEUFCHATEL | CDI Permis B obligatoire Entreprise :... ...stations radio intégrées ou partenaires, ainsi que des solutions digitales et audio digitales. Après une carrière bien remplie, vous...DigitalContract workPart timeSelf employmentFreelance
- ...t a bonus. It’s part of the job. Customer Care Specialist English & German We’re seeking team-oriented individuals who are passionate... .... You express yourself clearly in Polish and English, plus French or German, and remain composed in challenging situations , and...English language skillsFrench language skillsPermanent employmentFull timeWork at officeRemote workWork from homeShift work1 day per week
- ...dat zich inzet om de zorg in Nederland te verbeteren? Dan is Beterggz op zoek naar jou! Wie zijn wij? Beterggz is dé innovatieve online specialist in de specialistische GGZ, waar we landelijk poliklinische behandelingen aanbieden. Ons behandelteam, bestaande uit psychologen...OnlineContract workRemote work
- ...Job Responsibility: Poste de stratège marketing numérique de rêve : Horaire flexible Télétravail (avec rencontres... ...numérique, être à l'affût des tendances Maîtrise du français, tant à l'oral qu'à l'écrit - bilinguisme essentiel On cherche aussi une personne sympathique qui...DigitalFrench language skillsFull timeWork at officeRemote workFlexible hours
- ...development, and results of the sales team in France . This includes coaching and supporting... .... ~ Lead, coordinate, and coach the French sales team to ensure strong performance... ...systems. ~ Have a professional command of English; French fluency is assumed. We...English language skillsFrench language skillsLittle jobPermanent employmentFull timeWork visa
- ...star team. Take real ownership. Push boundaries. Build things that matter. We are seeking our first Channel Business Manager for France (Paris-based) who will drive revenue growth for both Aikido and its partners by developing a strong, mutually beneficial partner...Permanent employmentFull time
- ...POSITION: Bilingual Talent Acquisition Specialist & HR Generalist LOCATION: Hybrid... ...corporation and they are on the hunt for a French/English Bilingual Talent Acquisition... ...right opportunity for you, please apply online. MacDonald Search Group is committed...BilingualOnlineEnglish language skillsFrench language skillsLong term contractPermanent employmentFull timeWork at office2 days per week1 day per week
$58.1k - $67.5k per year
...Job Responsibility: ~ BILINGUAL MEMBER SHIP ADMINISTRATOR If you are a proficient communicator in both official languages and... ...considered an asset SKILLS AND ABILITIES Bilingualism (French and English) oral and written is mandatory Customer service, verbal...BilingualEnglish language skillsFrench language skillsFull timeWork at office2 days per week1 day per week$150k - $180k per year
...Mid-Market Account Executive (Americas) Bilingual (English/Spanish) Location: Remote Department: Sales – North America Reports to: VP of Commercial Type: Full-time About Us At SINAI Technologies, we're on a mission to help companies decarbonize confidently...BilingualEnglish language skillsRemote jobLong term contractFull timeFlexible hours$38 per hour
...Bilingual Registered Nurse As a Work from Home Registered Nurse for Tele-Care, you'll enjoy the benefits of a flexible work environment... ...You currently reside in Canada Proficiency in English and French is required, as the role will support and be assigned both English...BilingualEnglish language skillsFrench language skillsHourly payFull timeWork from homeHome office10 hours per weekFlexible hoursShift workNight shift$80k - $90k per year
...Account Manager (B2B SAAS) Bilingual FabStation | Remote | Full-Time Base Salary... ...professionally ~ Fluent English required; Fluent French required ~ Manage 75% English speaking... ...you. Residents of Canada with a valid work permit only. NO AGENTS PLEASE....BilingualEnglish language skillsFrench language skillsRemote jobLong term contractFull timeFlexible hours- ...Bilingual Care Coach Job Title: Bilingual CareCoach® Position Overview: As a Bilingual CareCoach, you will leverage your... ...cornerstone of your approach. In this role, you will: assist English and French speaking clients tailor each interaction to the unique...BilingualEnglish language skillsFrench language skillsHourly payInternshipLocal areaRemote workWork from homeHome officeNight shift
- ...Responsibility: Under the supervision of the Program Manager the Bilingual Reimbursement Specialist will provide drug coverage support... .... Excellent written and verbal communication skills in English and French for positions requiring French. Familiarity with PIPEDA and...BilingualOnlineEnglish language skillsFrench language skillsFull timeImmediate startRemote work
$200 per day
...pousadas principalmente da Europa, Oriente Médio e África com a gente! Sua principal missão é encantar os leads prospectados em reuniões online e claro, tocar a sineta da meta batida! ;) Sobre nós: A Asksuite foi eleita por 7 anos consecutivos a melhor plataforma de...OnlineEnglish language skillsPermanent employmentFull time- ...deine Erfahrung und Fähigkeiten in einer der führenden Steuerkanzleien einsetzen und suchst nach einer neuen Herausforderung? Bei SW Digital Tax erhältst du die Möglichkeit, mittelständische Unternehmen in sämtlichen steuerlichen Belangen zu unterstützen – und das flexibel...DigitalPermanent employmentFull timeRemote work
- ...uns betreust du deine Patientinnen und Patienten ausschließlich online und bist trotzdem Teil eines engagierten Teams. Dank unserer modernen... ...wie es zu deinem Leben passt. Mehr Zeit für Qualität: Durch digitale Tools und optimierte Prozesse bleibt dir mehr Raum für die...OnlinePermanent employmentFull timeRemote workHome officeFlexible hours
- ...zusammen mit über 330 klugen Köpfen an 12 Standorten – und suchen Dich als neues Teammitglied! FINANZBUCHHALTER FÜR NEUMANDATE & DIGITALE ONBOARDINGS (M/W/D) IN VOLL- ODER TEILZEIT IN HÜRTH Wenn Du Dich in einem professionellen und zugleich - branchenuntypischen -...Permanent employmentFull timeHome officeFlexible hours
- ...Responsibility: Position Overview: * Xplore is now hiring Bilingual Virtual Technical Support Specialist in the Winnipeg, MB area... ...Competitive compensation package ~$3.00/hour Bilingual Premium (French/English) ~ Eligible for an additional employee loyalty bonus of up to...BilingualEnglish language skillsFrench language skillsFull timeRemote workWork from homeHome officeFlexible hours
$51k per year
...Job Responsibility: The role of the Bilingual Logistics Client Service Representative is to perform the responsibilities listed below in... ...assigned Skills/Abilities Required: Must be Bilingual in French (Written & Spoken) Strong interpersonal and communication skills...BilingualFrench language skillsHourly payPermanent employmentFull timeRemote workWork from homeMonday to fridayShift workNight shiftAfternoon shift- ...as required • Good computer skills: solid knowledge of Microsoft Office and the ability to learn appropriate software • Good English and French language and grammar skills • Good presentation skills Working Conditions and Environment: • Work is performed in an...BilingualEnglish language skillsFrench language skillsRemote jobFull timeWork at officeHome officeMonday to fridayNight shift
$105 per hour
...Bilingual Nurse Practitioner (NP) –Remote Canada Position Overview Are you a bilingual... ..., and patient outcomes across digital health platforms and electronic health... ...and proud of it : Full proficiency in English and French is required — your language skills are...BilingualDigitalEnglish language skillsFrench language skillsFor contractorsRemote workHome officeFlexible hoursNight shift- .... Créé en 2012 : plus de 200 chasseurs en France plus de 10 000 clients accompagnés une présence... ...jusqu’à la signature Le cadre statut d’agent commercial formation complète et accompagnement outils digitaux performants organisation flexible...DigitalContract workLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Agent(e) numérique en beauté bilingue (français/anglais) en ligne / Beauty French English Digital Online Agent. Be the first to apply!
- représentant représentante en assurances Remote
- agent des communications Remote
- représentant interne Remote
- work from home chat agent Remote
- agent de développement Remote
- représentant industriel Remote
- security agent Remote
- représentant développement des affaires Remote
- agent méthode Remote
- représentant senior Remote
