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Senior Manager, Collections Strategy & Decisioning

$86k - $160k per year

BMO

Join a pioneering team shaping the future of Canadian Retail Credit Strategies. We’re building next-generation, end-to-end credit solutions that span the entire lifecycle—from acquisition and account management to collections—anchored in a holistic Lending Decision Strategy and aligned with Canadian Personal & Business Banking priorities. Our approach combines cutting-edge decisioning software, advanced decision trees, and innovative credit models to deliver smarter, faster, and more customer-centric outcomes. This is your opportunity to influence credit cycles using modern modeling techniques and best-in-class decision-making applications, all within a high-performance, customer-focused environment.

Key Responsibilities

  • Design and optimize end-to-end collections strategies (early-stage through recoveries) using decision engines, predictive models, and business rules.
  • Own the full strategy lifecycle: design, simulation, testing, deployment, and performance monitoring.
  • Translate business objectives (risk, profitability, customer outcomes) into effective decision strategies.
  • Lead change management for strategy updates, including impact analysis, testing, and governance.
  • Leverage internal and external data (core banking, collections systems, bureaus, agencies, legal vendors) to enhance decisioning.
  • Partner with Risk, Operations, Technology, and external vendors to deliver and optimize strategies.
  • Deliver clear, executive-level insights and recommendations grounded in data.
  • Ensure strategies align with regulatory requirements and risk governance standards.

Qualifications

  • 7+ years in collections strategy, risk decisioning, or analytics within financial services.
  • Hands‑on experience with decision engines (FICO TRIAD, FICO DM, CGI Strata, or similar).
  • Strong end-to-end collections expertise, including recoveries.
  • Solid analytics background with hands‑on SQL, SAS, or equivalent.
  • Proven track record designing, testing, and deploying strategies at scale.
  • Strong stakeholder management and influencing skills; able to simplify complex concepts.
  • Good understanding of risk management, portfolio economics, and regulatory requirements.

Compensation

Salary: $86,000.00 - $160,000.00

Pay Type: Salaried

BMO Financial Group’s total compensation package may include performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

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Vacancy posted 2 hours ago
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