Senior Manager, Collections Strategy & Decisioning
$86k - $160k per yearBMO
Join a pioneering team shaping the future of Canadian Retail Credit Strategies. We’re building next-generation, end-to-end credit solutions that span the entire lifecycle—from acquisition and account management to collections—anchored in a holistic Lending Decision Strategy and aligned with Canadian Personal & Business Banking priorities. Our approach combines cutting-edge decisioning software, advanced decision trees, and innovative credit models to deliver smarter, faster, and more customer-centric outcomes. This is your opportunity to influence credit cycles using modern modeling techniques and best-in-class decision-making applications, all within a high-performance, customer-focused environment.
Key Responsibilities
- Design and optimize end-to-end collections strategies (early-stage through recoveries) using decision engines, predictive models, and business rules.
- Own the full strategy lifecycle: design, simulation, testing, deployment, and performance monitoring.
- Translate business objectives (risk, profitability, customer outcomes) into effective decision strategies.
- Lead change management for strategy updates, including impact analysis, testing, and governance.
- Leverage internal and external data (core banking, collections systems, bureaus, agencies, legal vendors) to enhance decisioning.
- Partner with Risk, Operations, Technology, and external vendors to deliver and optimize strategies.
- Deliver clear, executive-level insights and recommendations grounded in data.
- Ensure strategies align with regulatory requirements and risk governance standards.
Qualifications
- 7+ years in collections strategy, risk decisioning, or analytics within financial services.
- Hands‑on experience with decision engines (FICO TRIAD, FICO DM, CGI Strata, or similar).
- Strong end-to-end collections expertise, including recoveries.
- Solid analytics background with hands‑on SQL, SAS, or equivalent.
- Proven track record designing, testing, and deploying strategies at scale.
- Strong stakeholder management and influencing skills; able to simplify complex concepts.
- Good understanding of risk management, portfolio economics, and regulatory requirements.
Compensation
Salary: $86,000.00 - $160,000.00
Pay Type: Salaried
BMO Financial Group’s total compensation package may include performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
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