Senior Collection Specialist at Questrade
Questrade Financial Group
Join Questrade Financial Group as a Senior Collection Support Specialist, contributing to innovative collections management in a hybrid model. Use your attention to detail to enhance financial recoveries and support special collections processes. In this role, you'll work closely with the Manager of Special Collections, overseeing various recovery systems for insolvency management, estates, and debt sales. A key focus will be managing vendor relationships and ensuring precise financial documentation. Your organizational skills and analytical mindset will play a crucial role in improving workflow and compliance across teams. Key Responsibilities:
- Support daily operations for special collections
- Manage relationships with third-party vendors
- Oversee estate recovery programs with sensitivity
- Maintain oversight of debt sales and obligations
- Collaborate on policies and compliance reporting
- Proven attention to detail and multitasking skills
- Strong organizational capabilities for managing workload
- Effective communication skills with stakeholders
- Experience with insolvency processes is a plus
- Proficiency in Microsoft Office applications
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