Customer Solutions Engineer - French English Bilingual
Beanfield Technologies Inc.
Join Beanfield as a Customer Solutions Engineer, focusing on pre-sales technical support for customers. Assist in crafting solutions, engaging directly with sales teams, and delivering quality service. This role demands a minimum of five years in support, engineering, or technology, with direct customer engagement experience. Your expertise will be key in designing solutions and addressing technical challenges that arise during sales processes. Bilingual proficiency in French and English is necessary for effective communication. Key Responsibilities:
- Generate solution designs along with statements of work
- Collaborate with design teams for feasibility checks
- Create technical responses for requests and proposals
- Conduct technical training for the sales team
- Ensure a seamless transition from sales to service deliverables
- 5+ years of experience in a service provider environment
- Skills in designing multi-service enterprise environments
- Bilingual (French and English) skills are a plus
- Understanding of telecom operations and service delivery
- Knowledge of IP networks and related technologies
Vacancy posted 8 days ago
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