Customer Solutions Engineer at Beanfield

Join Beanfield as a Customer Solutions Engineer to elevate technical support for our dynamic sales team. Leverage your expertise in engineering and technology to strengthen customer relationships and resolve technical issues.

In this role, you will provide pre-sales technical support and work closely with sales representatives on solution designs. Strong collaboration is essential as you will engage with various departments to ensure smooth transitions from sales to service delivery. Proficiency in both English and French is necessary for client interactions and reporting, along with a deep understanding of network design and telecommunications.

Key Responsibilities: • Prepare solution designs and statements of work • Collaborate with technical design teams for feasibility validation • Develop responses for proposals and information requests • Train and guide sales teams on technical matters • Act as primary customer contact for project transitions

Requirements: • 5+ years in support or engineering roles • Experience with multi-service enterprise environments • Bilingual in English and French preferred • Knowledge of IP networks and security protocols • Proven leadership in cross-functional settings

Become a pivotal part of Beanfield's mission to enhance community connectivity through innovative technology solutions. #J-18808-Ljbffr