Performance Account Manager

E INC is the parent company of EBlock and EDealer unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Learn more at EBlock is a rapidly growing technology company in the automotive space. We are an engaged and energetic team of technology, automotive and sales professionals and we are committed to being the best digital auction company in the world. If you want to be part of something big in the automotive industry, join our team! The Account Performance Manager is a positive and energetic salesperson that loves the automotive business. A lot of phone time is required piecing auction deals together, calling customers to build, developing relationships, signing up new dealers, and providing general sales support to the sales team. Build, enhance, and nurture customer relationships to secure customer loyalty and increase business

Actively work the phones to increase awareness of our product with our customer base

Sign up new dealers and train on EBlock app and website

Work in a team environment with your dedicated outside sales team

Resolve customer issues and complaints by taking immediate action independently or referring customers to appropriate manager

Persuasively explain to customers and prospective customers how the company's products and services can reduce their costs and enhance their business

Provides customer training as required

Keep up-to-date with information about product and service innovations, changing needs of customers, market conditions, and competitors, and adjust sales strategy accordingly

Analyze sales data, prepare reports, and carry out other administrative duties associated with the sales function

Coordinate general sales/customer service functions such as transport, collecting titles, auditing vehicle listings, etc

Required languages: English and French

High School diploma, G.Post-Secondary diploma or degree in a technical field preferred

Two or more years of previous management experience in a technical environment with proven leadership abilities

Experience in the car auction/auto industry business an asset

Strong customer service skills and telephone manner

Flexible and able to adapt to change quickly

Bilingual in French highly desired

Competitive pay

Medical, Dental & Vision

Company paid Group Life/AD&D insurance

Flexible working environment

The base pay range for this full-time position is $45,000.00 - $54,000.00, and this role may be eligible for discretionary bonuses or commission payments. E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law. E INC will reach out to candidates via our Application Tracking System iCIMS, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.