Collections Account Manager
$35k - $37.13k per yearFull-time
Mogo Finance Technology Inc.
Enjoy using your negotiation and persuasion skills to help people in getting back on track? Do you strive to exceed your personal best? This key role requires a creative problem solver, who is passionate about customer service and loves a good challenge. The base salary for this role is: $35,000 - $37,128 CAD (dependent on province of employment) plus Commissions
Effectively negotiate repayment solutions for customers experiencing financial setbacks while focusing on retention.
Fully accountable for collections related member questions or concerns – you’re totally organized and knowledgeable about policies and procedures.
At least 1+ years of experience working in collections/AR, first or third party.
Experience working in a high volume, performance driven (KPI/Target based) contact centre is plus!
Comfortable using MS Office (Word, Chat GPT,Outlook, and Excel), as well as Windows operating systems.
Committed to going above and beyond to find solutions for customers.
Passionate about personal finance and helping people make positive financial decisions.
Reliable internet and ability to work from home (we provide computer, monitor, phone etc.)
Regular set 8 hours Monday to Friday
ALWAYS FULLY REMOTE WORK - Enjoy the flexibility of remote work, supported by necessary resources #LI-Remote
Comprehensive Health and Wellness - Access medical, dental, and vision coverage plus a Health Spending Account
Flex Vacation - Benefit from paid time off, including vacation days, holidays, and personal days
Wellbeing Programs - Access counselling services, mental health support, and additional wellness resources
We help make it easy for Canadians to achieve financial freedom while making a positive impact.
We live in the most innovative and technologically advanced era, yet so much struggle exists. One that's safe from the impact of climate change.
Please share this job posting with them! Bring your unique perspective to Mogo and help our customers achieve their best financial lives.
Vacancy posted a month ago
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