Business Development Representative, HVAC

Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. From this modest beginning, the Company now has a Head Office in Burnaby, Nineteen Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

To be the environment that inspires excellence and trust within our community.

Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Business Development Representative will be responsible for promoting positive relationships with clients to assure procurement of future business and profitability.

Develop new customer accounts by cold-calling various locations within the designated areas.

Establish systematic customer contact to provide ongoing information on new equipment and systems according to an approved schedule in consultation with the Branch manager.

Visit and support new customer accounts.

Develop multiple relationships with key players in customer operations.

Perform market analysis to ascertain current opportunities and to identify customer needs and uses.

Visit customers on-site to assist in troubleshooting, address concerns, and follow up on the progress of the job.

Maintain records of sales, customer information, and requests.

Excellent customer service skills.

• 5+ years of experience in Commercial HVAC as well Commercial Refrigeration Sales.
• Must have or be able to obtain a valid Class 5 driver’s license.
• Strong understanding of Commercial HVAC and Refrigeration Systems, ability to demonstrate and discuss with customers.
• Have a working knowledge and complete understanding of how to process orders, quotes, credits, and backorders on the computer.
• Understands basic inventory, warehousing, and stocking procedures.
• Always maintain a business-like manner.
• Dedicated to continuous improvement.
• Possesses basic Microsoft Office skills.

The target salary range for this position is $70,000 to $83,000 CAD . The salary will depend on internal pay equity and the candidate's relevant skills, experience, qualifications, and job market data

Embark on a continuous development journey. Annual Bonus Program

• 3 weeks vacation
• 3 personal obligation days
• Wellness Account
• Protect your future with our Pension plan.
• Access a 24/7 Employee Assistance Program.

We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws.