Business Development Representative, Franchise

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams. 

As a Business Development Representative, Franchise , you’ll be on the front lines of growth for our Franchise segment. You’ll connect with multi-location restaurant brands, uncover their challenges, and introduce them to a better way to manage their teams. This role is ideal for someone who loves sales, thrives in a fast-paced environment, is process-oriented, and wants to build a career in SaaS. Reporting to the Senior Manager of Sales Development, SMB & Mid-Market, you’ll partner closely with our Franchise Account Executives to generate high-quality opportunities, improve our outbound motion, and help scale one of the fastest-growing departments at 7shifts.

What you’ll do:

• Proactively engage franchise and multi-location restaurant groups through calls, email, social selling, and events


• Respond to inbound franchise inquiries and qualify opportunities for the AE team


• Book high-quality meetings that convert into revenue


• Own and manage your pipeline in Salesforce, prioritizing daily actions that drive results


• Confidently communicate the value of 7shifts and how we solve real restaurant challenges


• Conduct discovery and qualification calls using a targeted, consultative approach


• Hit daily, weekly, and monthly activity goals and opportunity quotas
  Collaborate with Marketing, Partnerships, and Sales to optimize outreach strategies


• Stay informed on restaurant technology trends and the competitive landscape


• Identify process gaps and share feedback to help improve the Franchise sales motion


• Represent 7shifts at industry events, trade shows, and hospitality conferences (travel as needed)

What you bring:

• Experience in a quota-carrying outbound or BDR/SDR role


• Proven experience executing outbound outreach and building thoughtful, effective sequences to engage prospects


• Strong written and verbal communication skills


• Confidence, curiosity, and a consultative mindset


• Excellent time management and organizational skills


• Comfort working in a fast-moving, results-driven environment


• A competitive, goal-oriented mentality


• A positive, team-first attitude and passion for sales

It’d be even cooler if you had:

• Salesforce or CRM experience


• SaaS experience


• Background in the restaurant or hospitality industry

This role is an existing vacancy and is part of our current hiring plan. 

Compensation

The base compensation range for this position is CAD $48,000 - CAD $72,000 plus sales commission. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

Our commitment to our Shifties:

• Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.


• Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.


• Culture:  We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.


• Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.


• Health and Wellness:  We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.


• Flexibility:  Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?


• Support : We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within. 

We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

We thank you for your interest in joining the 7shifts team!  

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