Events Services, Administrative Coordinator - 2 Month Contract POST NUMBER: 486033

About the Opportunity

• Manage a high-volume shared email inbox, monitoring, organizing, prioritizing, and responding to inquiries in a timely and professional manner.
• Serve as a key point of contact for internal and external stakeholders regarding event services and related inquiries.
• Triage incoming requests and determine the appropriate individual, department, or resource to address each inquiry.
• Respond to a high volume of telephone and email inquiries, providing accurate information and ensuring requests are followed through to resolution.
• Coordinate communication between internal teams, event organizers, clients, vendors, and other external stakeholders.
• Prepare, format, and organize a variety of documents, correspondence, reports, forms, and event-related materials.
• Maintain accurate records, documentation, and information related to events and service requests.
• Track outstanding requests and follow up as required to ensure timely completion.
• Assist with the administrative coordination of event-related activities and services.
• Ensure information is communicated clearly and accurately to all relevant stakeholders.
• Identify and escalate issues or inquiries requiring additional attention.
• Provide professional, courteous, and solutions-oriented customer service at all times.
• Support the Events Services team with additional administrative duties and projects as required.

• 2 years of experience in an administrative, customer service, coordination, or similar role.
• Excellent written and verbal communication skills.
• Exceptional customer service skills with a professional and approachable manner.
• Strong organizational and time-management skills, with the ability to prioritize competing demands
• Excellent attention to detail and accuracy.
• Ability to manage a high volume of email and telephone inquiries while maintaining a high standard of service.
• Strong judgment and problem-solving skills, particularly when triaging requests and determining appropriate next steps.
• Comfortable working with a variety of internal and external stakeholders.
• Strong proficiency with Microsoft Office, Outlook, Word, Excel, and other standard administrative systems.
• Ability to work independently while also collaborating effectively as part of a team.
• Demonstrated ability to remain calm, organized, and professional in a fast-paced environment.

Pay Range

• $25 - $28/hour
  How to Apply
  Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #486033
  This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
  Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.