Account Manager - Canada

This role is National Accounts focused and responsible for leading the assigned business results including sales volume, spending within budget and share growth. The Account Manager is the lead contact with the customer and has significant internal collaboration. The role indirectly leads a cross functional team to develop long term plans based on insight, impact shelving/distribution modifications and execute pricing/promotion tactics to enable goal delivery. This role requires the execution in both eCommerce and brick and mortar environments.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

Responsible for achieving profitable sales and share growth in alignment with sales plan goals/objectives.

Primary contact on items relating to daily operations of the business

Achieve merchandising objectives, new item acceptance and budget adherence

Fiscal responsibility, specifically associated with developing, and delivering a financial plan that achieves planned spend and delivers a positive ROI contribution on trade spending.

Develop effective and productive relationships within all levels of customer, as well as with cross-functional teams.

Work with cross functional / sales business unit resources to develop execution plans that align with the sales business unit strategies.

Analyze business opportunities and provide input into the development of go-to-market (i.e. new item launches, trade deployment, pack creation, etc.) plans and activity sets.

Work collaboratively with demand planning to provide annual and ongoing customer forecasting for new product concepts, initiatives, and annual brand plans.

Comfortable negotiating and ensuring delivery of agreed upon metrics and contract value; secure terms for contracts, with the ability to bargain and negotiate concessions in the interest of parsing out a final contract containing terms by which all parties agree to abide.

Manage supply chain initiatives through S&OP process to optimize ship point mix, new fulfillment opportunities, planning for peak periods and improvements on scorecard/chargebacks.

QUALIFICATIONS & EXPERIENCE

3 to 5 years industry experience in Consumer-packaged goods and / or Ecommerce / retailer specific experience

Proven ability to develop collaborative relationships with management in national accounts, and across internal cross-functional departments is required.

Proven negotiation and closing skills, both at the account and product sales levels.

Financial and analytical skills to manage account profitability and investments is required.

Experience in working with leading Canadian retail accounts.

Experience with ECommerce in Canada is desired.

Experience in marketing and product management in consumer products is highly desired.

Experience in selling both Domestic and Import products.

French Canadian speaking and written skills is an asset.

EDUCATION & SKILLS

Degree or Diploma in Sales, Business Administration or equivalent experience.

Creative, highly-motivated, self-starter, detail-oriented, organized, can efficiently work in an extremely fast-paced environment, a team player and possess excellent verbal and visual communication skills.

CRITICAL LEADERSHIP CAPABILITIES:

Delivers consistent results

Creates collaborative relationships

Analytical

Strategic agility

Problem solving

CERTIFICATES, LICENSES, REGISTRATIONS None required.

COMPUTER/TYPING SKILLS Must be proficient in PowerPoint, Excel and Word.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; have flexible use of hands; and talk or hear.

The employee is occasionally required to stand, walk, and reach with hands and arms.

The employee must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, and color vision.

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