Sr. Business Systems Analyst

Sr. Business Systems Analyst

Position Description
This role is hybrid and requires you to be at our downtown Toronto office (250 Yonge St) and/or Client office at a minimum 2 days per week subject to change at any time. 

We are looking for an experienced Business Systems Analyst (BSA) with strong banking domain expertise and hands on understanding of the Application Development Life Cycle (SDLC). The ideal candidate will bridge business and technology teams, manage stakeholder expectations effectively, and contribute to successful delivery of banking and data driven initiatives.
Experience in collections and data related projects will be an added advantage.

Your future duties and responsibilities
. Collaborate with business stakeholders, product owners, and technical teams to gather, analyze, and document business and system requirements
. Translate business needs into functional and technical specifications/user stories
. Participate in all phases of the Software/Application Development Life Cycle (SDLC) including requirement analysis, design, testing, UAT, deployment, and support
. Facilitate stakeholder discussions, requirement workshops, and status meetings
. Work closely with development and QA teams to ensure successful solution delivery
. Support defect triage, requirement clarifications, and change management processes
. Create and maintain project documentation including BRDs, FRDs, process flows, use cases, and test scenarios
. Ensure alignment between business objectives and technology solutions
. Assist in data analysis, reporting, and process improvement initiatives where applicable

Required qualifications to be successful in this role
Experience

. 5+ years of experience as a Business Systems Analyst or similar role
. Prior experience in the Banking/Financial Services domain is mandatory

Required Skills

. Strong experience in the Banking domain
. Good understanding of Application Development Life Cycle (SDLC)
. Excellent stakeholder management and communication skills
. Strong analytical and problem solving abilities
. Experience in requirement gathering, documentation, and process analysis
. Ability to work collaboratively across cross functional teams
. Familiarity with Agile/Scrum methodologies

Good to Have

. Experience in Collections domain/processes
. Exposure to Data analysis, data mapping, or reporting projects
. Knowledge of SQL, APIs, or data integration concepts
. Experience with tools such as JIRA, Confluence, Visio, or similar

Education

. Bachelor's degree in Computer Science, Information Technology, Business, or related field

Preferred Candidate Profile

. Self driven and proactive professional
. Strong interpersonal and presentation skills
. Ability to manage multiple stakeholders and priorities effectively
. Comfortable working in fast paced banking environments

*CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $65,000–$115,000. This role is an existing vacancy.

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

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