Business Systems Analyst (BSA) - Payments
Astra North Infoteck Inc.
Job Title: Business Systems Analyst (BSA) - Payments
Mandatory Keywords: Visa Debit, MasterCard Debit, FX Wire, MuleSoft API, Temenos
Your Role in Supporting Our Members
• Act as a key liaison between business stakeholders and technology teams
• Translate business needs into clear, actionable system and functional requirements
• Analyze business processes and evaluate system capabilities
• Support the design, delivery, and continuous improvement of technology solutions
• Ensure solutions enable operational efficiency, regulatory compliance, and business outcomes
• Work collaboratively across business, product, and IT teams to ensure alignment with organizational priorities
• Ensure solutions are scalable and fit for purpose
This role reports directly to the Manager, Application Technology
How You'll Make an Impact
• Translating complex business requirements into well-defined technical and functional specifications for development and delivery teams
• Improving operational efficiency through analysis and optimization of business processes, reducing manual effort, rework, and system friction
• Reducing delivery and execution risk by ensuring requirements are complete, traceable, and aligned with business, technology, and compliance expectations
• Accelerating value realization by supporting timely delivery of technology solutions that meet business needs and improve user experience
• Strengthening cross-functional collaboration by acting as a trusted partner between business stakeholders, product teams, and technology delivery teams
• Supporting sustainable change through documentation, testing support, and knowledge transfer to enable smooth adoption of new or enhanced systems
What You’ll Bring to the Team
• Bachelor’s degree in Business, Technology, or related field
• Minimum 3 years of experience in business systems analysis or a related role
Extra Skills That Set You Apart
• Experience in Financial Services or Financial Technologies industries, with focus on Payments and Compliance Technology
• Data-driven mindset with ability to analyze transaction data and resolve discrepancies
• End-to-end systems thinking with understanding of upstream and downstream impacts
• PMI-PBA (Professional in Business Analysis) designation or similar is an asset
You’ll Thrive Here If You Are
• FX Project BSA: Experience with field mapping for MuleSoft APIs, multi-system integrations, and translating complex integration requirements for development teams
• Visa Debit BSA: Experience implementing Visa Debit (or comparable debit card) products in a financial institution, including end-to-end delivery involvement
• Customer-centric with focus on internal customer needs and outcomes
• Results-oriented with ability to engage stakeholders, analyze findings, and deliver solutions while securing commitment
• Technology savvy with experience supporting technology development and implementation efforts
• Analytical with ability to support data-driven decision making, including data collection, research, and modeling
• Able to shift between big-picture and detail-level thinking with strong planning and organizational skills
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