Senior Customer Success Lead - Enterprise Growth
$158.4k - $227.7k per yearFreshworks
A leading software company in Toronto is seeking a Lead - Customer Success to enhance and manage relations with top-tier accounts. The role involves ensuring product adoption and retention while aligning solutions to customer goals. With 5-7 years of experience in account management and a bachelor's degree, candidates should demonstrate a proven ability to engage with stakeholders and drive strategic initiatives. This position offers a competitive salary range of CAD 158,400–227,700 and an attractive benefits package. #J-18808-Ljbffr
- A leading CRM provider is seeking a Director of Customer Success Management in Toronto, Canada. This role will lead customer success strategies, drive team excellence... ...position offers competitive salary and benefits focused on personal growth and inclusivity. #J-18808-LjbffrSuggested
$116k - $160k per year
...best results by doing things together. Successful leaders need to adopt a curious and collaborative... ...learn and work better together. As an Enterprise Customer Success Manager within Strategic... ...and organisational objectives. Lead executive‑level conversations with senior...SeniorLong term contractWork at office3 days per week- Become a vital resource for clients as an Enterprise Customer Success Specialist. Boost engagement and ensure successful onboarding with a focus on... ...Drive value that enhances customer retention rates • Identify growth opportunities through collaboration Requirements: • 2-3...SuggestedLong term contractImmediate start
- Customer Success Manager – Enterprise (Toronto) Freepik is scaling fast, and exceptional customer experience is non-negotiable. We're hiring a Customer Success Manager (CSM) to drive adoption, retention, and growth across our enterprise portfolio. You’ll be the cornerstone of...SeniorFull timeFlexible hours
- Spellbook is hiring a Customer Success Manager focused on mid-market and enterprise accounts. Bring your SaaS expertise to help clients achieve measurable value and... ...You'll be tasked with building strong relationships, leading onboarding sessions, and conducting regular...Suggested
- A leading technology firm in Toronto is seeking a Senior Customer Success Manager to enhance client partnerships and ensure maximum value from their solutions. The role involves managing complex customer relationships, leading implementation phases, and identifying opportunities...Senior
- ...The Role As a Senior Customer Success Manager, you will own and grow relationships with a portfolio of enterprise financial services clients, including global and regional banks. You’ll guide customers through their journey with CUBE, ensuring strong product adoption, measurable...SeniorContract work
- Join a forward-thinking company as a Customer Solutions Lead, where you will help clients envision their IT future and drive transformative solutions. This role involves managing complex service sales, developing strategic customer relationships, and leading initiatives that...Senior
- Elevate customer relationships at MongoDB as a Senior Customer Success Manager in Toronto or Montreal. This hybrid position is about maximizing customer value and... ...In this key role, you will support a portfolio of Enterprise accounts as a trusted advisor, utilizing your 7 to...Senior
- ...Globalfaces Direct Overview An accomplished Customer Success Manager with a proven track record of... .... This role requires someone who can lead client strategy discussions, manage... ...overall performance and morale. Serve as a senior-level client advocate, ensuring client needs...SeniorLong term contractFull timeTemporary workRemote work
- Become a Senior Bilingual Customer Success Leader at Too Good To Go, focusing on the Canadian market. Drive partner strategies and customer engagement... ...focusing on retention, customer satisfaction, and ongoing growth opportunities for both sides. Key Responsibilities: • Lead...Senior
- ...About the role: Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of... ...maximum value from our platform, and uncover new opportunities for growth through additional use cases and products. You’ll play a...SeniorLong term contractWorldwide
- ...enablement strategies at Jobber as the Senior Enablement Manager. Focus on enhancing the customer experience through effective... ...performance of Jobber's Customer Success teams. You'll create impactful... ...continuous learning initiatives for team growth • Coach team members in...Senior
$140.6k - $190.6k per year
...Thomson Reuters Legal is seeking a Lead Data Scientist to help power data‑driven growth and adoption of our AI‑enabled... ...propensity‑to‑upgrade models—that identify customers most likely to expand into AI... ...Operations, and Customer Success to ensure insights and models are...Work at officeFlexible hours- ...Requirements ~ As a Clio Customer Success Manager, you are highly organized and a consummate people-person , ~ You deliver... ...sales instincts with a drive to promote revenue and growth , ~ Highly effective at leading and facilitating executive meetings and workshops ,...
- ...Jitterbit is a leading data, application, and process workflow automation... ...and insights needed by enterprises of all sizes to accelerate... ...purposes. A strong predictor of success for a CSM is the ability to... ...Jitterbit’s process to engage with customers and internal stakeholders/...Remote workWorldwideFlexible hoursShift work
- ...an existing, currently vacant position.Senior Product Manager, Customer GrowthOur Product Design and... ...outcomes. You are accountable for the success of your product, partnering closely with... ...criteriaPartner with engineering and design leads to assess feasibility, estimate effort...SeniorWork at officeRemote workFlexible hours
$120k - $140k per year
Senior Product Manager, Customer Growth Hybrid work model: Two days in-office. Our Product Design and Management teams work tirelessly to understand what... ...criteria. Partner with engineering and design leads to assess feasibility, estimate effort, and refine scope....SeniorWork at office- Head of Customer Success Our client is a high-growth EdTech SaaS company transforming how accounting and finance professionals complete their continuing education... ...& Requirements Needed to Succeed You currently lead Customer Success at a B2B SaaS firm that focuses on Small...Work at office1 day per week
- ...proven history of building and scaling Customer Success organizations Documented history of... ...product businesses, resulting in industry-leading NRR Domain Alignment: Experience or... ...post-sale teams, strengthen our enterprise and mid-market motions, and help establish...Long term contract
$165.8k - $240.4k per year
...Join to apply for the Director, Customer Success Management role at Salesforce . About Salesforce... ...future of business with AI+ Data +CRM. Leading with our core values, we help companies... ...— driving your performance and career growth, charting new paths, and improving the...$50k per year
Manager, Customer Success (Maternity leave contract) Join to apply for the Manager, Customer... ...will work with you to meet your needs. Seniority level Seniority level Director Employment... ...-Time - Toronto Customer Experience lead— Assistant Manager Richmond Hill,...SeniorPermanent employmentFull timeContract workPart timeSeasonal workWork at officeLocal areaRemote work- Elevate your career at Citylitics as Senior Vice President of Customer Success, focusing on innovative models for customer engagement and retention. Oversee the achievement of industry-leading GRR and NRR goals with your extensive leadership background. This role requires...Senior
- Drive Customer Success strategy at TouchBistro in Toronto. Oversee systems design, data management,... ...innovative customer experience. As the Senior Director of Customer Success Operations,... ...data into insights for team effectiveness • Lead AI initiatives embedded in customer...Senior
- Requirements 10+ years in Customer Success Operations, RevOps, or Systems leadership Deep experience... ...is looking for a strategic, hands‑on leader to own how Customer Success operates at... ...that drive retention and performance Lead the evolution of AI across Customer Success...SeniorShift work
$75k - $95k per year
...We're hiring : Firm Customer Support Manager Bold Wealth Partners is looking for a Firm Customer Support Manager to join our Firm Services team in Toronto. You'll be the go-to contact for the advisory firms on our platform, owning escalations, solving problems with...Long term contract- ...About the Company Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines,... ...flexibility with availability. Strategic Planning & Account Growth Understand the client’s business goals and suggest...Long term contract
- ...build the future of HR technology. If you’re passionate about customer impact, enjoy solving complex problems, and thrive in a fast-... ...Opportunity Borderless AI is seeking an exceptional Customer Success Manager who has customer success experience in HR-tech or HRIS...Full timeInternshipLocal area
- ...Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This is not a check-in-with-clients-once-a-... ...with recruiting team. Interview with our internal operations lead. Final interview with the founders. Perks Competitive...Full timeFor contractorsRemote work1 day per week
- ...America. Ascend has raised more than $1.4B for non profit organizations to date. We’re growing fast, and our Customer Success Managers are at the center of that growth. At Ascend, you’ll learn how to be a world-class Customer Success Manager — how to grow revenue, influence...Full timeContract work
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