Customer Success Manager Toronto
Ascend FS
About Ascend
At Ascend, we provide software to nonprofits and foundations to help them fundraise through creative lottery programs. Our clients include hospitals, branded non profits, humane societies, and others across North America. Ascend has raised more than $1.4B for non profit organizations to date.
We’re growing fast, and our Customer Success Managers are at the center of that growth. At Ascend, you’ll learn how to be a world-class Customer Success Manager — how to grow revenue, influence executives, and drive lasting impact.
This is a full-time contract spanning 12 months from the date of hire.
The Role
At Ascend, Customer Success is a revenue engine. You’ll own a portfolio of clients and your job is to grow their lottery revenue — which grows ours. That means influencing, persuading, and guiding clients to make moves that drive results.
You’ll be measured on the growth of your accounts. To win here, you need to be revenue minded, intelligent, and relentless in creating opportunities.
What You’ll Be Doing
- Owning client relationships end-to-end: being the trusted partner who knows their goals, challenges, and opportunities for growth.
- Thinking like an owner: spot growth levers in each
Vacancy posted 2 days ago
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