Personal Insurance Team Lead Role
019987 Hub International Insurance Brokers
Step into a leadership role as a Team Lead in Personal Insurance, where you will empower team members and enhance operational effectiveness. Champion a culture of service excellence and continuous improvement. In this role, you will collaborate closely with management to ensure team members are well-trained and informed about operational policies. Your leadership will drive performance and service quality while addressing client needs effectively. You’ll also contribute to workflow optimization and compliance adherence throughout the department. Key Responsibilities:
- Coach and mentor team members on best practices
- Serve as a resource for day-to-day training needs
- Model service excellence and professionalism
- Assist management with operational problem-solving
- Maintain positive client and team interactions
- Two years of experience in habitational insurance
- Essential General Insurance Level 2 License
- Knowledgeable in Microsoft Office and management systems
- Strong customer service orientation
- High level of integrity in handling sensitive information
Vacancy posted 7 days ago
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