Retail Sales Specialist - Toronto, Ontario

Job Summary

Your primary responsibility would be in-store sales and training at Sephora! The ideal candidate loves the Sephora environment and has a strong background in the beauty industry. Energy and passion for skincare and the brand is critical! You love learning and are always excited to train staff members, as well as teaching and guiding customers. 

Job Description 

• Customer service and education: Delivering exceptional customer service to all customers is our top priority!

• Sales: it's important to consistently achieve and deliver sales goals.

• Relationship-building: Relationships are everything. It's important to develop excellent in-store relationships with management and staff, finding new ways for the brand to be presented in store.

• Leadership: To support in-store retail event execution, GWPs, spa cabin bookings, etc. 

• Stock and VM checks: We love clean shelves and fully stocked inventory. It's important to keep testers replenished, VM clean, and to report on out of stock inventory so that we can get it to store as soon as possible.

• Reporting: We want to hear about your week! Weekly reporting is important for open communication between brand and team member, to make sure we are hitting our goals together, and solving any roadblocks that may appear along the way.

Qualifications 

• Minimum 3 years of retail, sales and/or beauty industry experience, preferably in the skincare industry

• The possession of a Beauty Therapy Qualification would be an advantage

• Passion for skincare

• Strong aptitude for product knowledge, brand messaging and selling

• Experience working in an open-sell environment

• Self-motivated, committed and goal-oriented

• Flexibility regarding work hours, i.e. weekends

Work Location, Territory, and work week

• This role is based in-store.

• This is a part-time role working 20-25 hours per week.

• The Retail Selling Specialist is responsible for adhering to the schedule set out for them by their supervisor.

• This schedule requires a minimum of 3 weekends a month to be worked.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What we offer

This role offers the opportunity for interested candidates to work in an ever-changing growing company that is passionate about its products. Operating within a fast-moving industry and dynamic category, the successful candidate will find at Sunday Riley the open, creative and collaborative work environment everyone seeks for themselves.

EEO

Sunday Riley actively creates a culture of inclusivity and respects that diversity in the workplace leads to a positive and stronger team. It is our policy to provide equal opportunity for all employees, contractors, and prospective employees, regardless of race, color, national origin, age, pregnancy, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information or any other criteria protected by applicable federal, state, or local law.

Social and Environmental Responsibilities

We produce the best products possible, and never sacrifice quality or effectiveness for financial gain. We are committed to promoting Human Rights, including equality, diversity in the workplace, and inclusivity of products. We provide the highest-level customer care, customer experience, and attention to customer safety. We strive to meet sustainability goals and initiatives, for a cleaner planet. Our company’s social and environmental goals are as strong as our employees’ awareness and performance towards those goals. We are mission-driven and expect our employees to be accountable and aligned with our company value