Hospitality/Hotel Sales & Customer Support Representative
PrimeWorks
We are seeking a highly motivated and customer-focused professional with experience in the hospitality industry. The ideal candidate has a strong background in hotel sales, exceptional customer support skills, and excellent English communication skills.
We only want the best and if you are looking to work with a fast-growing and stable American company, then this position is for you.
Role and Responsibilities
Develop and maintain relationships with clients in the hospitality industry.
Promote and sell hospitality-related products and services.
Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction.
Coordinate with internal teams to deliver seamless service and meet client expectations.
Maintain accurate customer records and follow up on sales opportunities.
Identify opportunities to improve the customer experience and increase client retention.
Bachelor degree
Previous experience in hospitality or hotel-related sales is required.
Proven experience in customer support or customer service.
Fluent English (spoken and written).
Strong communication, interpersonal, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office and CRM
Experience working with hotels, resorts, travel companies, or hospitality service providers.
Sales-oriented mindset with a passion for delivering exceptional customer experiences.
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