Market Development Representative

Branch is shaking up the $46B office furniture industry to create work experiences for the 21st century: easy, flexible and smart so you can sit down (or stand) and get to work.
We’re an ambitious group of problem solvers innovating across design, software, health and logistics, and we’re looking for entrepreneurial teammates who like a challenge.
When we launched Branch in 2019, our original mission was making it easy for teams of all sizes to furnish a corporate office with the speed and cost of a big box store, but the ease, ergonomics and quality of high-end contract furniture. During COVID, we put that mission on hold to support the millions of new remote workers creating workspaces at home.
Over the past two years, we’ve had a front-row view as many organizations have returned to the office, with more adopting a hybrid approach. Branch is uniquely positioned to become the partner of choice for companies that want to create inspiring and ergonomic workspaces anywhere their team works, whether remote, hybrid, or in the office full-time—all without breaking the bank.
We’re already doing it: our office products have achieved rave reviews from startups and landlords to F500 companies and institutions like Google, Shopify, LVMH, SpaceX and MIT. We’ve built Branch Business to eight figures of annual revenue, and it’s time to take it to the next level, driven by partnerships in the commercial real estate ecosystem.
We’re hiring an ambitious, AI-savvy Sales Development Representative (SDR) in Toronto to elevate how Branch handles inbound demand.
You’ll qualify inbound opportunities sourced from our multiple inbound funnels (e.g. website forms) and work closely with the GM of B2B and our Account Executives to continuously improve our inbound engine. A substantial component of your work will involve operating, testing, and refining AI agents (inbox, voice, routing, qualification, etc.) You’ll also experiment with AI-driven outbound campaigns, targeting high-potential customer types with new Branch offerings and personalized messages that generate meetings.
This isn’t a typical SDR role. You’ll blend sales skills with hands-on AI experimentation to build a faster, more efficient, and more helpful buyer journey. If you love sales, move quickly, and get energy from building processes - not just running them - you’ll thrive here.

Qualify inbound leads quickly and professionally across email, phone, and video.
Design, test, and optimize AI agents to automate qualification, routing, and follow-ups.
Partner with AEs on smooth client handoffs and with the GM on process improvements.
Keep our CRM clean, accurate, and automation-friendly.

1–3 years of SDR/BDR experience, ideally in a B2B environment.

• Strong communicator who is confident on the phone and video.
• Analytical and experiment-driven: comfortable running tests and interpreting data.
• Experience operating AI agents (inbox automation, AI phone agents, HubSpot automations, etc.)