Business Development and Innovation Associate

At ZIM, we’re creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you to grow, and support you every step of the way. With ZIM, you’ll hear the difference, feel the difference, and be the difference – as we make waveZ across the globe.
Main Purpose of the Role:
As part of ZIM Log sales team, you will be responsible for developing ZIM Logistics’ customer base, by promoting ZIM Logistics’ products and services specifically with a focus on "air" or "ocean" freight and all other value added services in the designated territory of responsibility.
Developing long term relationships to create a sustainable, profitable, consistent, and recurrent business. The successful candidate will ensure that ZIM Log meet its business objectives by increasing revenue and gross margin.
Major Areas of Responsibility:
Develop customer portfolio and manage sales for new customers, providing outstanding customer service to increase customer retention,
Increase client base within assigned geographical territory, manage profit margins and provide innovative solutions,
Procure and present rate quotes to customers,
Maintain sales database on a continuous basis and generate weekly and monthly reports.
Research market trends and propose sales/marketing strategies.
Travel within the assigned territory is required about 50%,
Main Tasks:
Actively seek out new sales opportunities by identifying and pursue new customers in the designated territory.
Making regular sales calls and visits existing and prospective accounts.
Meeting and exceeding sales objectives, by leading and expanding customer base.
Establish strong relationships with prospects' and customers' decision makers, while constantly promoting ZIM Logistics’ products and services
Build up and maintain long-lasting relationships with existing and new suppliers (air/sea Carriers, trucking, warehouse), for pricing ad procurement activities support.
Assist in bringing a satisfactory resolution to any dispute or dissatisfaction issue with customer.
Maintaining Sales Database/ CRM with sales activities.

Function:
Countries & Business Development

REQUIREMENTS

Strong preference being given to candidates who are fluent in Cantonese or Mandarin with experience on the Transpacific Trade Lane
Academic education: Economics/ Business Management/ Marketing/ Logistics/ International Negotiation - preferred
Minimum 3 years of proven experience in Business Development with non-asset trucking brokerage and/or Asset ground operators / Freight Forwarders.
Working experience in a local non-asset trucking brokerage and/or Asset ground operators / Freight Forwarder - preferred
Proficient in MS Office
Fluent in English (Speaking, reading and writing)
Team player