Customer Service & Account Manager
Full-time
1st Choice Graphics Inc.
At 1st Choice Graphics, we're more than a print & promotional products company-we're a family-run, award-winning team that has helped businesses make a lasting impression through signs, decals, apparel, promotional products, & safety solutions for nearly 30 years. Our culture is built around four simple values; kindness, curiosity, fun, & honest, no-BS communication. We are looking for someone who enjoys learning, takes pride in their work, communicates honestly, & wants to make a positive impact every day.
Responsibilities-Customer & Account Management
Respond to customer emails & phone calls
Prepare quotes
Process customer orders
Build relationships through exceptional customer service
Help customers determine the best products for their needs
Follow up on projects & ensure deadlines are met
-Apparel & Promotional Products
Research product options & availability
Compare suppliers & pricing
Place apparel & promotional product orders
Assist with creating online company apparel stores
Help decorate apparel using embroidery & heat press equipment (training provided)
-Office & Admin Support
Greet customers
Answer incoming phone calls
Organize digital files, spreadsheets, & databases
Order office supplies
Assist with general admin tasks Requirements
Organized & able to manage by priority
Detail-oriented
Friendly & professional
Comfortable having honest conversations while treating others with kindness and respect
Use a computer & learn new software
Problem solver
Self-motivated, able to work independently
Team player
Someone who likes that every day is different Experience is an asset, but not required. We hire for attitude & character first. Kindness, curiosity, & a desire to help others are what make someone successful on our team. We Offer
Competitive compensation
Performance-based bonuses
Health Spending Account
Paid sick days
Ongoing training
Positive team environment
Vacancy posted 17 hours ago
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