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Caseworker - 12-Month Contract

Cencora

Cencora seeks a remote caseworker in Ontario to support reimbursement and patient access processes for pharmaceutical commercialization services. The 12-month contract role involves managing coverage requests, coordinating benefits documentation, resolving reimbursement issues, and maintaining case records.

Responsibilities

  • Assist reimbursement processes for timely and accurate coverage-related request handling
  • Coordinate benefits documentation, case updates, and support communications
  • Resolve routine reimbursement issues and documentation gaps
  • Maintain accurate case records and system updates for operational visibility
  • Monitor reimbursement trends and escalation indicators

Requirements

  • High school diploma or GED equivalent
  • 2+ years reimbursement support, patient services, or healthcare support experience
  • Strong documentation and record-keeping skills
  • Ability to coordinate with internal and external stakeholders
  • Certification in reimbursement, patient access, or related field preferred
Vacancy posted 2 days ago
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