Cloud Systems Administrator, Consultant - Operate

Job Type:  Permanent  
Work Model:  Hybrid  
Reference code: 133640
Primary Location:  Toronto, ON
All Available Locations:  Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Victoria, BC; Winnipeg, MB

 

Our Purpose

 

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Summary

 

The Cloud Systems Administrator (Consultant) is a delivery-focused resource within a Managed Services organization, responsible for providing 24x7 operational support, monitoring, and maintenance of cloud and hybrid infrastructure environments. This role is centered on service reliability, incident response, and operational excellence, supporting client environments hosted on Azure, AWS, and Google Cloud Platform (GCP). The Consultant works under defined processes, runbooks, and escalation paths to ensure services meet agreed SLAs and SLOs.

What will your typical day look like?

 

Run Operations & Service Delivery

• Provide day-to-day operational support for client cloud environments across Azure, AWS, and GCP
• Monitor infrastructure health using centralized monitoring tools and respond to alerts per documented procedures
• Perform routine operational tasks such as VM provisioning, resizing, decommissioning, OS restarts, and scheduled maintenance
• Maintain platform stability and availability through proactive health checks

Incident, Request & Change Management (ITSM)

• Handle incidents, service requests, and changes through ITSM tools in line with SLAs
• Troubleshoot Windows and Linux OS and cloud infrastructure issues
• Follow escalation paths and engage senior engineers when required
• Participate in on-call rotations and shift-based support models
• Ensure accurate and complete ticket updates and documentation

OS & Platform Maintenance

• Perform OS patching and security updates
• Validate patching outcomes and remediate failures using runbooks
• Assist with compliance-driven operational activities and audit evidence

Automation & Operational Efficiency

• Execute and maintain existing automation scripts
• Develop simple PowerShell or Bash scripts to reduce manual effort
• Assist with Infrastructure as Code deployments using tools such as Terraform
• Contribute to runbooks, SOPs, and operational documentation

Security & Access Operations

• Execute approved IAM tasks including user, group, and role changes
• Apply least-privilege and security controls
• Support basic cost hygiene activities

Consultant-Level Expectations

• Executes repeatable operational tasks independently
• Adheres strictly to defined processes, SLAs, and change controls
• Understands production impact and escalates appropriately
• Focuses on stability, consistency, and service quality

About the team

This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from all over the world to deliver ongoing outcomes and client value. We do more than traditional business process outsourcing. We do more than just “keeping the lights on.” We work shoulder-to-shoulder with clients and their customers, constantly adapting to the pace of change, to ideate, innovate, and embed continuous advantage at the heart of their operations. And we do it with the kind of drive and passion that comes from loving what you do—and who you do it with.

Enough about us, let’s talk about you

You are someone with these skills, experience and qualifications:

 

• 2–4 years of experience in system administration or infrastructure support roles
• Hands-on Windows Server and/or Linux administration experience
• Exposure to Azure, AWS, or GCP
• Basic networking knowledge (DNS, TCP/IP, firewalls, security groups)
• Scripting experience with PowerShell or Bash
• Familiarity with Git and automation concepts
• Experience working in SLA-driven managed services environments
• Comfortable with on-call and production support
• Strong documentation and communication skills
• Ability to follow structured operational processes
• Bachelor’s degree in Information Technology, Computer Science, or equivalent practical experience.

 

It would be great for you to have some of these nice to haves as well:  

 

• Exposure to Terraform or configuration management tools
• Basic Kubernetes experience (AKS, EKS, or GKE)
• Entry-level cloud certifications (Azure Administrator, AWS SysOps, GCP Associate)

Total Rewards

The salary range for this position is $57,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

 

Our promise to our people: Deloitte is where potential comes to life.

 

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

 

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan ,  Reconciliation Action Plan and the  BlackNorth Initiative .

 

We encourage you to connect with us at  View email address on careers.deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or  View email address on careers.deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

 

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

 

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.