Regional Sales & Operations Manager
Talent Diamond
About the job Regional Sales & Operations Manager
Our client is a TELUS & Koodo authorized wireless retailer operating a growing network of approximately 10 retail locations across British Columbia, Alberta, and Ontario . The business is owner-led, performance-driven, and focused on delivering strong in-store sales results and high-quality customer experiences.
The organization is at a stable growth stage and is looking to strengthen store-level sales execution, leadership capability, and its day‑to‑day relationship with TELUS.
This role is ideal for a strong regional / multi‑store sales leader who enjoys being close to the business, coaching teams, and driving results on the ground.
Key Responsibilities
- Own sales performance and KPIs across ~10 wireless retail locations
- Coach Store Managers and sales teams to improve activations, accessories, upgrades, and overall productivity
- Conduct regular store visits and hands‑on sales coaching
- Act as the primary liaison with TELUS, ensuring compliance, alignment, and performance
- Support hiring, training, and development of store‑level talent
- Work closely with ownership on sales initiatives, incentives, and performance improvement plans
Ideal Profile
- 6–10 years of experience in wireless retail sales leadership
- Experience managing multiple retail locations (district / regional level)
- Strong background with TELUS, Koodo, Rogers, Bell, or authorized dealer environments
- Proven ability to drive sales , not just manage operations
- Comfortable being hands‑on and visible in stores
- Based in British Columbia (relocation not preferred)
Vacancy posted 8 days ago
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