Regional People and Operations Lead, Western Canada

REGIONAL PEOPLE & OPERATIONS LEAD – Western Canada

Preference for candidates to be in BC (Vancouver, Vancouver Island or Interior) or AB (Calgary).

The Western Canada region is renowned for its collaborative and client‑focused mindset. Our team thrives on designs that align with the goals our clients seek to achieve, specializing in sports and entertainment venues, transportation infrastructure, science and technology labs, and industrial spaces.

Qualifications

• Professional designation/education in a design/construction‑focused field.
• Demonstrated leadership experience with a focus on day‑to‑day operational and people management.
• Preference given to candidates with 10+ years of experience.

Responsibilities

Reporting directly to the Western Canadian Region Managing Principal, you will play a pivotal role in driving the success of our practice within the region. This role ensures that office operations run smoothly and support business activities, promoting operational efficiency, creativity, and positive morale.

Business Rigour & Financial Accountability

• Analyze processes and procedures to identify opportunities to increase efficiency, productivity, and practice performance.
• Responsible for regional resource planning and forecasting, including engagement in national resource coordination meetings to optimize staff availability and utilization.
• Support the planning and implementation of projects, including staff allocation and project timelines.
• Support the development and administration of regional revenue/project development to achieve A49’s financial goals and growth targets.

Targeted Growth & Brand Enhancement

• Stay abreast of emerging trends, technologies, and best practices.
• Encourage research and experimentation within the firm to push practice innovation and deliver unique and impactful solutions to clients.

Employee Engagement & Alignment

• Identify hiring requirements and lead regional talent attraction and recruitment with support of talent acquisition resources. Support hiring managers in approvals, IT and equipment procurement, and onboarding.
• Identify training development and continuing education opportunities and ensure regional staff comply with mandatory training completion.
• Demonstrate capacity building, training, and mentorship of regional staff to deepen knowledge.
• Work with regional people leaders to ensure performance reviews, goal setting, and career development align with business objectives.

Operational Excellence and Project Quality

• May be responsible as ‘Office Leader’, interfacing with WSP facilities.
• Review monthly operational data, including core team utilization, project multipliers, revenue analysis, backlog, marketing and business development initiatives, client invoicing, work in progress, accounts receivable, overhead optimization, client/colleague satisfaction, and overall quality of work produced.
• Lead major projects as warranted.
• Contribute to local management of A49’s Vancouver, Calgary and Kamloops offices.

Compensation

AB, BC, NT, NU, SK & YT: $124,900 to $167,800
MB & ON: $114,000 to $159,200
NB, NL, NS, PE & QC: $112,800 to $152,000

Equal Opportunity Statement

We are committed to providing equal opportunities and achieving a representative work environment that reflects our people, communities and clients. We encourage people from systemically marginalized groups to apply, including Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, visible minorities, and women.

Health, Safety & Environment

Health and Safety is a core paramount value of A49. It is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Offers of employment for safety‑sensitive positions involving fieldwork are contingent upon the candidate’s ability to perform key physical tasks of the job as described in the posting and interview, including ability to work in a variety of environmental conditions.