Professional Development & Client Engagement Specialist (Remote)

Leadership Development & Client Engagement Specialist (Remote)

About the Opportunity

Creating Brighter Futures operates within the professional development and leadership education sector, providing structured online learning programs focused on leadership capability, communication skills, professional effectiveness, and lifelong learning.

We are currently seeking experienced professionals to support participant engagement and communication activities in a remote independent contractor capacity.
This opportunity may suit individuals with strong communication, relationship management, and organizational skills who are comfortable working within established systems and processes.

Key Responsibilities

Participant Communication

Communicate professionally with individuals who have expressed interest in leadership and professional development programs. Provide information regarding program pathways and respond to general enquiries using established communication guidelines.

Engagement Support

Support participant engagement through timely communication, follow-up activities, and adherence to approved processes and procedures.

Systems & Administration

Utilize CRM platforms, video conferencing software, email, and other approved digital tools to manage workflow, maintain accurate records, and support day-to-day operational activities.

Training & Development

Participate in ongoing training and professional development activities related to communication, leadership development, and specific processes.

Professional Relationship Management

Build and maintain positive professional relationships while adhering to established standards, policies, and communication practices.

Preferred Background

Applications are welcomed from professionals with experience in:

• Human Resources
• Recruitment and Talent Acquisition
• Learning & Development
• Administration and Office Management
• Training and Facilitation
• Customer Success
• Client Services
• Education
• Consulting
• Business Support Functions

Skills & Experience

• Minimum 5 years of professional experience
• Strong written and verbal communication skills
• Professional and organized approach to work
• Ability to manage priorities and responsibilities independently
• Confidence using digital communication platforms and online systems
• Interest in leadership development, professional learning, and continuous improvement

What Is Provided

• Remote work arrangement
• Structured onboarding process
• Access to training and professional development resources
• Established systems and operational support
• Access to mentorship and peer collaboration
• Independent contractor engagement

Important Information

This is a remote independent contractor opportunity.
Successful applicants will operate within established systems, access ongoing training and support, and manage their activities independently.

If your experience aligns with the requirements outlined above and you are interested in contributing within a professional development environment, we welcome your application.
Suitable applicants will be contacted regarding the next stage of the application process.