Account Director
Williamthomasdigital
William Thomas Digital (WTD) is seeking an Account Director to lead key client relationships drive revenue growth and help deliver worldclass personalized customer experiences.
This is a handson strategic and commercial role. Youll build trusted partnerships with senior stakeholders forecast and grow your clients and work closely with strategists creatives and technologists to bring bold effective programs to life. Youll ensure were not just meeting expectations but were pushing the work forward making clients successful and delivering results that matter.
Client success is your north star. Youll be accountable for the results we deliver the quality of our work and the strength of the relationship from roadmap through execution.
About WTD
Recognized as one of North Americas fastestgrowing marketing agencies WTD is on a mission to redefine whats possible in personalized customer experience. Our team brings together top talent across CRM marketing automation data AI creative tech and customer journey design. Were platformagnostic relentlessly creative and fiercely focused on outcomes.
We design personalized customer experiences powered by creativity data and technology with AI at the core. From dynamic lifecycle programs and loyalty ecosystems to intelligent onboarding and agentic platforms that learn adapt and act on behalf of the customer we help brands build stronger relationships and drive measurable business growth. Whether the experience lives in CRM web mobile or beyond we create connected systems that deliver relevance value and scale.
What Youll Do
Lead Client Relationships
- Serve as the senior daytoday lead for one or more of WTDs top client accounts
- Build longterm partnerships by deeply understanding your clients business goals and customers
- Act as a trusted advisor to VP and Directorlevel stakeholders helping them navigate complexity and make bold smart decisions
- Guide conversations that matter from roadmap planning and QBRs to executive checkins and inthemoment problem solving
Drive Growth and Revenue
- Own the commercial success of your accounts including revenue margin pipeline and forecasting
- Identify whitespace opportunities shape new scopes of work and influence roadmaps that drive business forward
- Collaborate with internal teams to craft proposals pitches and business cases that unlock value for both the client and WTD
- Deliver accurate forecasts ensure healthy margins and keep a close eye on account performance
Deliver with Excellence
- Ensure all work we deliver is onbrand onbrief and drives results whether its a major strategic initiative or a daytoday campaign
- Translate client goals into clear plans and work with crossfunctional teams to execute them
- Step in where needed to review deliverables clarify strategy help shape messaging or keep a project on track
- Maintain a high bar for quality consistency and momentum
- Partner closely with strategists creatives technologists and data specialists to shape integrated solutions that work
- Champion clarity communication and shared accountability across every phase of delivery
- Help unblock challenges and create the conditions for teams to do their best work
What You Bring
- 7 to 10 years of experience in a clientfacing role at a CRM CX digital marketing or consulting firm
- A proven track record of growing accounts building client trust and delivering measurable impact
- Experience leading crossfunctional teams and managing complex highvisibility work
- Good mentorship and team leadership abilities. Ability to mentor and grow team mates earlier in their careers
- Strong understanding of CRM personalization marketing automation and datadriven marketing
- Familiarity with platforms like Salesforce Marketing Cloud Braze Adobe or Bloomreach is a strong asset
A commercial mindset with a clear understanding of revenue ownership margin forecasting and opportunity development
Confident communication skills written verbal and visual. You can lead a room defend a point of view and make the complex simple
- Curiosity clarity and a high bias for action
Why This Role Why WTD
This is a chance to do meaningful work with real impact. Helping ambitious brands deliver smarter more personalized customer experiences that drive results. Youll lead client relationships that matter shape programs that perform and play a key role in the future of WTD.
You wont be handed a playbook. Youll help write it alongside a senior team that values clarity creativity and accountability. We move fast work collaboratively and push each other to do great work without ego or red tape.
If youre looking for a role where you can grow lead and help build whats next in personalized CX wed love to meet you.
Required Experience :
Director
Key Skills
Abinitio,Customer Service,Business Solutions,Cost Estimation,Drafting,Activex
Employment Type : Full-Time
Experience : years
Vacancy : 1
Create a job alert for this search
#J-18808-Ljbffr- The Role The Account Director is a knowledgeable industry-focused seller responsible for developing relationships and driving business with high potential Architecture, Engineering, and Construction (AEC) accounts. Primary responsibilities will include planning and execution...SuggestedFor contractorsWork at office
$90k - $110k per year
...Overview The Account Director will lead and oversee account operations, creative asset management, and execution, working closely with senior leadership while building strong, trusted relationships with agency partners and senior-level clients. This role provides account...SuggestedLong term contractShift work- ...the place to build your career. The Opportunity To support our growth, we are expanding our sales team and are looking for an Account Director. The successful candidate brings a track record of success in B2B sales, having built a reputation for delivering consistent results...Suggested
- About the role Cosmo5 is looking for an Account Director to join a major strategic media account in the Canadian financial services space. This is a media leadership role for someone who knows how to manage complex accounts, senior client relationships, and keep cross‑functional...Suggested
- ...bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity. As a Account Director (Facility Management/Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and...SuggestedLong term contractFull timePart timeLocal area
- ROLE: ACCOUNT DIRECTOR , EXPERIENTIAL TEAM: ACCOUNTS LOCATION: TORONTO (HYBRID) COMPANY OVERVIEW Salt is a North American marketing agency that creates connected experiences through creative, digital & media innovation. Our mission is to “Earn the World’s Attention” and...Long term contractContract workFor contractorsInternshipSeasonal workWork at officeShift work
$84.1k - $115k per year
...DESCRIPTION The Associate Account Director, B2B’s primary role is to lead and manage one of Mosaic’s key accounts with multiple events throughout the year. The Associate Account Director, B2B will manage the day-to-day internal team and client relationships, oversee the...$150k - $175k per year
Responsibilities Oversee the accounting function for the project, including strategic financial decisions and everyday accounting activities. Direct month‑end processes, financial and management reporting, and cash management. Lead the development accounting team and support...Full timeInternshipWork at officeFlexible hours- ...ideas/concepts to meet client’s objectives. # With Client Service Director, prepare responsibility lists and status reports for each... ...incremental sales volume, client Scorecards, category, brand and account information, syndicated data reports. # Recommend most effective...Hourly pay
$90 per hour
Sr Account Director Contract type: Freelance Location: Toronto, ON Specialty: Other Remote: No Reference: 511703 Contact name: Mike Stiavnicky Senior Account Director Compensation: $90/hour We are seeking a Senior Account Director to lead high-value...Contract workFreelanceRemote work$110k - $130k per year
...with the ability to choose and modify programs to suit your lifestyle Overview We are seeking an experienced and dynamic Group Account Director. This individual will be the face of the agency, managing a diverse portfolio of brands. You’ll need 10+ years of experience,...Long term contractInternshipWork at officeWeekend work$176k - $194k per year
The Role As a Sales Manager for our Strategic Accounts team you will lead, develop, and coach a cross‑functional team of Relationship Managers and Customer Success Managers responsible for growth and retention within our strategic (enterprise level) customer base in North America...Contract workFor contractorsFor subcontractorInternshipWork at office3 days per week- ...strategic channel planning activities associated with assigned account(s) Establish and grow a strong relationship with multiple senior... ...at large Qualifications Minimum 3 years as Associate Director/Director experience University or College degree/diploma in Media...Permanent employmentFull timeInternshipWork at office
- Step into a pivotal role at OMERS as Director of Investment Accounting. Lead a high-performing team in financial reporting and compliance with esteemed accounting standards. Reporting to the Vice President, the Director will oversee accurate execution of monthly accounting...
$159k - $180k per year
...commitment to ESG initiatives help form a culture that values our people, our environment and our clients. About the Position As an Account Director, Hyperscale Sales with Cologix you will be responsible for leading strategic development and execution of the Cologix Sales and...Long term contractLocal areaWork visa- Lead client relations as a Senior Account Director at Coegi, located in Toronto (Hybrid). Shape media strategies and enhance partnerships within the dynamic pharmaceutical industry. In this senior role, you will steer the strategic direction for a key Canadian client account...
- ...contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. About the Role As an Account Director, you'll own Legora's most strategic, global, and complex accounts post-sale — guiding them from rollout through adoption, expansion...Work at office
- A career as a Senior Director within Fund Accounting, under Investment Operations, at National Bank means acting as an operational and strategic leader responsible for maintaining close proximity to employees and clients based in Toronto, while strengthening execution, quality...Local areaFlexible hours
- Lead as the Director of National Accounts in Toronto, ON, delivering exceptional client service and strategic banking solutions. Cultivate significant partnerships while driving account growth. In this strategic leadership position, you will manage complex client relationships...Work at office
$130k - $140k per year
...Description As part of North Strategic and Publicis Groupe Canada's growing Influencer practice, we're hiring an experienced Senior Account Director, Influencer. As part of the Senior Leadership Team, you will be responsible fornot only securing, maintaining and growing the...Work at officeShift work- ...controls, and observability. Role Overview We are seeking an exceptional, technically rigorous and execution‑oriented Senior Director, Accounting & Controllership to join EDB at a pivotal moment in the company’s growth as we build toward public‑company readiness. Reporting...Internship
- ...About the Opportunity Our client, a well‑established player in the Canadian loyalty and financial services ecosystem, is seeking an Account Director, Banking to drive growth across key financial institution partnerships. This role sits at the intersection of data, marketing,...Permanent employment
$92k - $115k per year
...partnerships, inspiring high‑performing teams, and delivering programs that create meaningful impact? AXON is looking for a Senior Account Director to lead integrated client accounts, shape strategic communications initiatives, and help drive the continued growth of our agency...Work at office3 days per week- Client Director, Strategic Accounts Reporting to the Managing Principal, the Client Director, Strategic Accounts is responsible for driving new business growth and expanding strategic partnerships across mid‑market and enterprise pharma organizations. This role requires you...Long term contractInternshipWork at officeLocal areaImmediate startRemote workWork from homeFlexible hours
$105k - $125k per year
Bloom is a full-service workplace design consultancy representing Craft Public Relations on their search for an Account Director to join their team. As Talent Advisors, we will be the liaison between our Craft Public Relations and yourself during this recruitment process. We...Work at officeWork from home- Step into a pivotal leadership role as the Lead Account Director at THE·TEAM, focusing on a prominent CPG brand. This hybrid role emphasizes client relationship management and quality assurance across projects. THE·TEAM is seeking a Lead Account Director to guide a significant...
- Lead significant events for Mosaic as an Associate Account Director in B2B. Drive client relationships, oversee production and creative processes while ensuring flawless event execution. Mosaic is seeking an experienced Associate Account Director focused on B2B. This role emphasizes...
- Take charge at Cineplex as an Account Director in Media Sales, focusing on client development in Ontario. This hybrid position values your media sales expertise and strategic thinking. This role requires a proactive sales professional with a deep understanding of media sales...
- Join Craft Public Relations as an Account Director in Toronto, where strategic oversight and hands-on execution meet creativity in a collaborative, hybrid workspace. In this critical position, the Account Director will oversee project development and client relations, ensuring...
- Be a driving force in Legora’s success as an Account Director overseeing strategic accounts in North America. Guide clients through all phases of adoption with expertise and innovation. As an Account Director, you will be entrusted with some of Legora’s most significant accounts...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Account Director. Be the first to apply!
- property accounting manager Toronto, ON
- directeur de comptes Toronto, ON
- strategic account manager Toronto, ON
- account manager insurance Toronto, ON
- retail account manager Toronto, ON
- account manager financial services Toronto, ON
- technical account manager Toronto, ON
- media account manager Toronto, ON
- commercial account manager Toronto, ON
- regional account manager Toronto, ON