Account Director

The Role

The Account Director is a knowledgeable industry-focused seller responsible for developing relationships and driving business with high potential Architecture, Engineering, and Construction (AEC) accounts. Primary responsibilities will include planning and execution of sales strategies leading to higher consideration and win rates across the Architecture, Engineering, and Construction account base. The successful candidate maintains deep knowledge of AEC industry trends, dynamics, and accounts and is able to apply industry knowledge to drive creative new opportunities in partnership with Wyndham’s Third Party relationships.

What you'll do

• Develop and execute strategic account plans for Architecture, Engineering & Construction accounts. This includes setting specific time-bound business goals, identifying potential areas of opportunity, and developing an action plan to drive sales activity.
• Contributes to increasing managed accounts within AEC.
• Understands the AEC sales model in addition to Wyndham's chain scales, properties and quality levels to ensure end customer / property fit.
• Partner with Sales Operations, Sales Development, Sales Specialists, and Marketing as required to drive sales execution.
• Proactively work with Wyndham Corporate account teams to plan and help increase AEC sales volume within existing Wyndham customers.

Customer Enablement

• Actively measures customer performance against stated goals and objectives.
• Serve as point of contact for managing the day‑to‑day needs of key AEC customers in partnership with internal Wyndham teams.

You'll be successful if you have

Solution Selling

• Expert understanding of Wyndham strengths and offerings; ability to articulate the vision from customer perspective.
• High ability to sell value, align and motivate internal and Government and/or Infrastructure organizations’ teams to drive win‑win solutions.
• A self‑starter, exhibiting initiative, confidence, professionalism, and good judgement; results‑oriented.
• Ability to position Wyndham’s value within the constraints of government procurement frameworks, balancing compliance requirements with commercial outcomes.

Business Acumen

• Familiarity and knowledge of Infrastructure and Government/Unions organizations’ travel dynamics; understanding of assigned accounts’ business models.
• Ability to review market conditions and advise customers of opportunities and collaborate on a strategy/ sales development plans.
• Analytical skills to understand reports and trends.
• Understanding of metrics and goals and how to create reporting to gauge success of projects.
• Deep understanding of government travel ecosystem, including federal agencies, contractors, TMC structures, and mandated travel programs.
• Ability to assess and respond to macro factors impacting government travel (e.g., budget cycles, policy changes, shutdown risks, geopolitical influences).
• Skilled in identifying strategic pivots to offset declines in federal travel demand, including expansion into adjacent segments such as infrastructure and project‑based travel.

Technical Acumen

• Deep knowledge of the hospitality and Infrastructure and/or Government/Unions industries, including awareness of relevant policy announcements and industry trends.
• Ability to effectively lead complex sales cycles end‑to‑end.
• Strong technical skills including the usage of Salesforce.com, CVENT and Microsoft office.
• Proficiency in managing government RFP processes, including Cvent Transient submissions, compliance documentation, and Salesforce tracking.
• Strong command of reporting tools to analyze program performance, identify gaps, and inform strategy.
• Ability to maintain high standards of CRM accuracy and data integrity in support of program compliance and reporting requirements.

Required Qualifications/Experience

• Minimum 6 years previous working experience, including at least 3 years sales experience.
• Experience handling a $12M+ quota target.
• Solution selling skills.
• Significant sales experience with a focus in the following industries, Architecture, Engineering & Construction, as well as related industries.
• Experience with account plans and sales forecasting.

What we expect from you

• Being responsive, respectful and delivering great experiences to our guests, partners and communities.
• Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
• Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

• Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
• Competitive salary and benefits.
• Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
• A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.