Accounts Receivable Coordinator

Job Summary

The Accounts Receivable Coordinator, under the direction of the Senior Accounts Receivable

Manager, Credits & Collections completes day-to-day accounts receivable billing and receipt

activities required with accuracy. This position will require direct collaboration with the Accounts

Receivable Team Lead, as well as external customers with a focus on customer service.

Duties And Responsibilities

• Reconcile accounts receivable balance.
• Communicate with customers regarding their account status and resolving billing issue.
• Managing inbound and outbound communication from customers, programs, insurances in a professional and friendly telephone manner.
• Assist in the investigation and resolution of unapplied payments.
• Assist with coordinating and monitoring the billing information flow between programs,

customers, and Bayshore Specialty Rx.

• Liaise with Program managers and Pharma Companies regarding billing and payment issues as required
• Recommend procedures to ensure minimal errors in billings and proper cash applications
• Review and respond to Customer AR inquiries via Departmental AR email and AR phone lines
• Ensure monthly processing deadlines are met as required.
• System testing as needed.
• Participate in ongoing internal and/or external continuing education activities.
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the

company's Quality Management System.

• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
• Complete other tasks as requested

Qualifications

EDUCATION

• Minimum Secondary School Diploma.

Experience

• Two years of accounts receivable experience; intermediate knowledge of Windows, Excel,

and Word.

Other Skills And Abilities

• Intermediate knowledge of MS Office (Word, Excel, and Outlook).
• Proficiency in Kroll and other pharmacy management systems.
• Exceptional interpersonal skills and ability to work independently and as part of a team
• Excellent communication skills both written and verbal
• Strong organizational skills; ability to meet deadlines and work under pressure
• Commitment to continual learning
• Accuracy and strong attention to detail is critical
• Exemplary customer service skills
• Ability to work independently and manage multiple tasks effectively
• Self-starter and ability to work proactively and think independently

Primary Location

ON-Markham