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Customer Support Representative (LATIN AMERICA Applicants Only)

Firepoint Inc.

Firepoint Inc. is looking for a communicative, organized, and proactive Customer Service Representative to join our growing international team. We are currently accepting applications from LATAM-based candidates only. If you enjoy helping people, solving problems, and working in a fast-paced remote environment, this could be the perfect opportunity for you.

Work Model: 100% Remote (Home Office)

**Location Requirement: Candidates must be based in Latin America (LATAM)**

Schedule: Monday to Friday, 9:00 AM – 5:00 PM EST (Toronto, ON)

Language Requirement: Intermediate to Advanced English

REQUIREMENTS

**English Proficiency**

Strong written and verbal communication skills in English, with the ability to maintain professional and fluid conversations.

**Remote Work Setup**

Access to a reliable high-speed internet connection and a functional computer/workstation.

**Previous Experience**

Experience in Customer Service, Client Support, or Technical Support is considered a strong asset.

**Soft Skills**

Excellent communication skills, empathy, resilience, attention to detail, and the ability to multitask in a dynamic environment.

Vacancy posted 21 days ago
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