Customer Service Coordinator at Providence Health Care
Providence Healthcare
Enhance customer relations in healthcare with Providence Health Care as a Customer Service Coordinator. Utilize your skills in problem resolution and communication while supporting transcription services. This role reports to the Regional Service Manager, focusing on customer and vendor liaison. You will identify administrative problems, facilitate meetings, and ensure adherence to service standards while measuring customer satisfaction. Join a leading healthcare organization committed to innovative care. Key Responsibilities:
• Act as liaison for customer and vendor concerns
• Facilitate meetings to resolve operational issues
• Implement customer satisfaction measurement tools
• Provide ongoing education on dictation practices
• Assist in monitoring service performance metrics Requirements:
• Bachelor's degree in a relevant field
• 3-5 years of customer service experience
• Strong communication and interpersonal skills
• Ability to mediate conflicts and collaborate
• Knowledge of transcription service delivery Bring your expertise in customer service, healthcare education, and communication to make a difference at Providence Health Care.
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Vacancy posted 4 hours ago
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