Salesforce Administrator / Support
$85k - $95k per yearThe Vermont Community Foundation
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Full-time
Job Title: Salesforce Administrator
Technology
Reports To: Vice President for Technology
Working at the Vermont Community Foundation
For 40 years, the Vermont Community Foundation (VCF) has united Vermont families through philanthropy and community-building. VCF manages nearly $500M in assets across 1,000 funds and grants out over $50M annually. We approach our work with curiosity, respect, and integrity, and believe in collaboration, equity, and diversity. We are seeking a goal-oriented, collaborative Salesforce Administrator to join our team. You will shape how our organization leverages Salesforce to drive meaningful growth and advance our mission. The ideal candidate offers hands-on experience as a Salesforce Administrator or Developer, expertise in Salesforce security configuration, and enthusiasm for optimizing business processes.
Reporting to the Vice President for Technology, this role maintains our Salesforce environment, partners with cross-functional teams, and enforces best practices in system management and deployment. This role will lead innovative projects and have opportunities for growing technical and leadership skills in a collaborative, purpose-driven organization.
Manage daily Salesforce operations, including user configuration, profiles, roles, and permissions, while ensuring data accuracy
Implement and uphold Salesforce security (sharing rules, role hierarchies, field-level security, etc.)
Engage stakeholders to gather requirements and deliver solutions using Salesforce tools (Process Builder, Flows, Validation Rules, etc.)
Champion Agile concepts and development processes by leading in sprint planning, daily stand-ups, and backlog grooming sessions
Oversee and coordinate contractor efforts, verifying deliverables meet project specifications and deadlines
Design, develop, test, and deploy Salesforce solutions
Translate technical requirements into clean, scalable code and configuration
Work with the VP of Technology on release management processes, including sandbox strategy, deployment tooling, CI/DI pipelines, and release documentation
In partnership with the VP of Technology, contribute to platform roadmap decisions, org strategy, and long-term architectural direction
Generate and maintain reports, dashboards, and documentation to support business operations and compliance
Troubleshoot and resolve issues related to Salesforce functionality and integrations
Remain informed about Salesforce best practices, new features, and platform enhancements
Our culture empowers employees daily and supports a safe, inclusive, and positive workplace. We value collaboration, diverse perspectives, and community, and seek team players with relevant skills who share these values. Bachelor’s degree or equivalent experience in Computer Science, Information Systems, or related field
Minimum of 3 years of progressive software development experience with strong systems-thinking skills
Knowledge of Salesforce security (roles, profiles, permission sets, sharing settings, etc.)
Salesforce Administrator certification (ADM 201) or willingness to earn within 6 months of hire
Familiarity with implementing Agile methodologies (e.g., Scrum or Kanban)
Familiarity with CI/CD pipelines and deployment tools and methods (e.g., Gearset, Copado, Salesforce DX, or similar)
Demonstrated architectural mindset focused on end-to-end system impacts, scalability, and technical debt mitigation
Demonstrated ability to execute with precision to maintain system stability and data integrity
Excellent ability to drive projects forward, innovate, and navigate changing in priorities
Demonstrated customer service skills
Demonstrated collaboration with technical and non-technical stakeholders
Experience with Salesforce development (Apex, Visualforce, Lightning Components) is a plus
Proven experience in a Salesforce Administrator role preferred
Additional Salesforce certifications
Experience with data migration, integration, and third-party tools
Experience with AI, analytics, business intelligence, and data visualization tools
Contractor management experience is a plus
on-site at our Burlington or Middlebury offices 1-3 days/week.
The Vermont Community Foundation is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, religion, gender, gender identity, sex, age, marital or civil union status, national origin, ancestry, sexual orientation, place of birth, citizenship, military or veteran status, HIV status, genetic information, disability, or any other legally protected status as defined and required by state and federal laws.
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