Branch Manager

Job Description

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients.

You capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, and steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

• Deliver results and support new client acquisition through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community, grow sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Inspire, orchestrate, and pioneer superior retailing excellence to deliver an memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate action to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must‑have

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
• Minimum 3 years in a people‑management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French‑speaking needs

Nice‑to‑have

• Experience in both business and personal banking
• Strong track record of building and maintaining client relationships in the finance or service sector

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• Financial strength and strong brand to support your goals

Additional Job Details

• Address: 2068 CH DE CHAMBLY, LONGUEUIL
• City: Longueuil
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-06-22
• Application Deadline: 2026-07-06

Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.