Senior - Project Manager - Operations

As a Senior Project Manager – Operations, you will lead end‑to‑end business process improvement initiatives. You will be responsible for engaging stakeholders, driving project plans, resolving issues, and ensuring the realization of business benefits.

Responsibilities

Stakeholder Management

• Collaborate with Process Owners, Subject Matter Experts (SMEs), and key stakeholders to identify priority processes for improvement.
• Define initiative mandates (scope, objectives) and establish the appropriate governance framework.
• Monitor project progress and manage change impacts.
• Support, coach, and prioritize the activities of Process Improvement Leads.

Initiative Execution

• Lead the definition of end‑to‑end project plans (timelines, approach, workshops, resources, etc.).
• Ensure mobilization of the required resources and teams to successfully execute initiatives.
• Coordinate project execution to achieve expected objectives, timelines, and outcomes.

Risk & Issue Management

• Drive proactive issue resolution and facilitate decision‑making.
• Identify potential risks that may impact project success and implement mitigation strategies.
• Support teams in solving complex operational challenges.

Benefits Realization & Performance Tracking

• Partner with Process Owners to implement relevant KPIs required to measure performance improvements.
• Track results and measure the benefits generated by improvement initiatives.
• Assess project return on investment (ROI) and communicate business impacts achieved.

Qualifications

• University degree in Engineering, Management, or a related field.
• Minimum of 10 years of experience in Lean/continuous improvement within a manufacturing and supply chain environment.
• Proficiency in Lean Six Sigma tools (Black Belt certification).
• Experience leading large‑scale Lean transformations (multi‑site, cross‑functional environments).
• Experience improving quality systems (QMS, audits, standardization) is an asset.
• Strong analytical skills, with the ability to solve complex problems and drive change management initiatives.
• Influential leadership skills, with the ability to engage and mobilize stakeholders without direct authority.
• Position is part of a French‑speaking work environment; requires very good knowledge of English to read, understand documentation, and communicate with customers, suppliers, or international colleagues.

Benefits

• Pension and savings plan with employer contributions.
• Group insurance program.
• Opportunities for advancement (career progression).
• Merit or recognition program.
• Health and wellness program, including virtual health care.
• Recreational and sports club.
• Nearby daycares.
• Transportation accessibility or public transit program and free parking.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.