Senior Manager in Customer Engineering Role (Longueuil)
Pratt & Whitney
Step into a key role as a Senior Manager in Customer Engineering at RTX, Longueuil, Québec. This full-time position focuses on leading customer engineering for helicopter programs onsite. Your expertise will manage customer engineering activities effectively, ensuring resolution and support logistics throughout various events. Engage with field representatives and operators while providing comprehensive follow-up on reliability and support initiatives. Your project management and communication skills will drive the team towards achieving high levels of customer satisfaction and operational excellence.
Key Responsibilities
- Lead customer engineering for helicopter programs
- Interface with field service and assist during events
- Ensure successful resolutions through technical publications
- Support special inspection programs and containment efforts
- Represent customer interests in internal discussions
Requirements
- Bachelor's with 10 years or Master’s with 7 years experience
- Robust communication and project management abilities
- Proficient in Microsoft Office suite
- Ability to maintain customer relationships
- Flexibility for occasional travel
Achieve customer-focused outcomes and enhance helicopter program efficiency in this Senior Manager position.
#J-18808-LjbffrVacancy posted 2 hours ago
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