Booking Assistant

Booking Assistant - Competition #2026-762

Position Status: Temporary (12-18 Months), Full-time (1.0 FTE)

EFW Radiology is currently seeking a Booking Assistant to join our team and contribute to our mission of providing exceptional patient care!

About EFW:

EFW Radiology owns and operates eleven community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.

Our Core Values:

• Compassion: Treat everyone with care, kindness, and respect.
• Trust: Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
• Meaning: Contribute to the well-being of our communities through healthcare, innovation, education, and careers.

The Role:

The Booking Assistant works closely with the Booking team and other departments to support efficient and effective patient scheduling and administrative workflows. This role plays a key part in ensuring requisitions are processed accurately and in a timely manner to support patient care.

Reporting to: This position directly reports to the Booking Supervisor.

Role Overview:

• Support booking operations by preparing and organizing requisitions for scheduling.
• Label, sort, and process incoming faxes in accordance with departmental standards.
• Review and split requisitions based on modality, priority, or exam requirements.
• Verify patient demographics, referring physician information, and exam details for accuracy.
• Assist with handling STAT and priority requests, ensuring timely processing.
• Perform general administrative duties including document management and data entry.
• Adhere to privacy policies, safeguarding personal and health information.
• Demonstrates EFW values of Compassion, Trust, and Meaning in the workplace.
• Undertakes additional duties as assigned.

You have the following:

• Medical Office Assistant or Healthcare Aide preferred.
• Previous healthcare environment experience is an asset.
• Medical terminology course is an asset.
• Excellent verbal and written communication.
• Compassionate patient care and conflict resolution skills.
• Motivated self-starter, both independent and team-oriented.
• Strong organizational and multitasking abilities.

Why EFW?

We offer meaningful careers and are committed to providing equitable total compensation for everyone, including;

• Professional Development Programs and Continued Education Support
• Extended Health, Dental & Wellness Benefits
• Employee Recognition and Appreciation Programs, Giveaways, Contests, and Events
• Employee and Family Assistance Programs
• Industry-Leading Shift Premium Program
• Onsite and Subsidized Parking
• Volunteer Opportunities with Community Partners

Diversity, Equity, and Inclusion at EFW:

EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

EFW is committed to creating a safe and healthy environment for employees, patients and community partners.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

Application Deadline:

This posting will remain open until filled.