Assistant General Manager - montréal (Montreal)

Position Description

We are currently seeking an Assistant General Manager for our Le Graham residence. The role is permanent, full‑time, Monday to Friday.

Responsibilities

• Assist the immediate superior and other team members in daily and administrative tasks
• Attend meetings of different committees
• Ensure communication and the circulation of information throughout the residence
• Ensure quality of services and cleanliness of premises, ensuring compliance with norms and standards
• Hire, train and evaluate employees under your responsibility; supervise, motivate and/or supervise them
• Maintain good relations with residents
• Note resident requests and follow up
• Participate in the development of company objectives, priorities and action plans, in line with mission and operational objectives
• Produce required reports
• Provide customer service by analyzing needs of the residence and residents and ensure continuity of services offered to residents by employees
• Receive potential customers
• Respect and track expenses; control petty cash expenses within authorized limits
• Support the OHS component to ensure standards are met
• Support the general manager in his duties
• Administer and maintain the administrative procedures of the residence

Experience and Qualifications

• Good working knowledge of Microsoft Word, Excel and Outlook (an asset)
• Working knowledge of the software system Hopem (an asset)
• Undergraduate university education in administration or any combination of equivalent work experience
• Experience in a desirable environment
• Knowledge of the retirement home setting (a major asset)
• Minimum 3 years experience in a similar position

Benefits

• Annual performance bonus
• Cellular phone provided
• Computer provided
• Free parking
• Free meals
• Yearly salary to be discussed
• Sick days and time off for family obligations
• Vacation
• Social club activities, gifts and substantial discounts
• Human management approach
• Consistent schedule
• A welcoming and tight‑knit team

Job Status and Schedule

Job status: Permanent, full‑time. Job schedule: daytime.