Development Director, Technical Operations

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The Role

EA’s Quality, Verification and Standards organization is in the middle of a meaningful shift — moving toward AI-enabled teams that work faster, deliver more confidently, and operate with capabilities that are genuinely new. Technology is central to that shift. A growing portfolio of technology investments is actively working to make it real.

This role exists at the center of that work. As a Development Director in QVS Technical Operations, you will use your delivery experience, technical expertise, and cross‑functional credibility to keep our portfolio of technology investments visible, aligned, and moving forward. Operating across multiple investments simultaneously, you will coordinate progress, track adoption, synthesize signals, and provide leadership with a clear, evidence‑based view of investment health, risks, readiness, and what actions or decisions are needed next.

The right person for this role thrives in complexity. They are energized by operating across a broad portfolio rather than deep inside a single team. They build trusted relationships quickly across engineering, product, and business leadership. They know how to assess development progress honestly — reading early signals, distinguishing real progress from reported progress, and calling it when something isn’t working.

If you are someone who finds purpose in being the person leadership relies on, who brings clarity to complexity, and who wants to play a meaningful role in how a large organization transforms the way it works — this is that role.

Responsibilities

• Apply your delivery experience and technical expertise to coordinate, track, and report across a portfolio of technology investments through all phases of their lifecycle — maintaining current visibility into execution progress, adoption trajectory, value realization, and investment cost
• Support leaders through structured decision reviews — helping them understand what is required, helping shape decision‑ready inputs, and demonstrating progress with genuine evidence
• Track investment progress between formal reviews across multiple concurrent efforts — using your technical grounding to identify and surface gaps early and keep investments on track
• Synthesize early performance signals and value indicators across the portfolio — drawing on delivery expertise to size the opportunity, distinguishing strong signals from noise, and ensuring leadership has a grounded basis for proceed, pivot, or stop decisions
• Engage directly with Business Units, franchises, and technology partners to track adoption and execution progress in practice — bringing the credibility to have honest conversations about what is landing and what is not
• Identify, track, and elevate risks across the portfolio — driving mitigation rather than just flagging issues, and ensuring leadership is informed while there is still time to act
• Contribute portfolio‑level insight that informs investment prioritization and strategic planning — providing a grounded view of where the portfolio stands and what it signals, not just reporting status
• Maintain portfolio tracking tools and systems, ensuring investment status, key decisions, costs, and progress indicators are accurate and up to date
• Contribute to quarterly reporting cycles, portfolio health updates, and leadership narratives
• Engage with Finance partners to ensure investment spend is accurately tracked and reported, and contribute to cost versus benefit framing at investment reviews

Qualifications

Required

• 7+ years in delivery leadership, operations, or investment management within a technology‑focused organization
• Experience in games development or entertainment technology — a genuine understanding of how franchise and studio teams operate and deliver
• Track record managing a broad portfolio of concurrent technology investments across their full lifecycle — from early exploration through to scale and adoption
• Experience engaging senior technology and business leaders as a credible peer — contributing to investment plans, shaping thinking, and helping leaders navigate complex portfolios
• Strong synthesis and communication skills — able to turn complex, cross‑portfolio data into clear intelligence that moves decisions
• Financially literate — comfortable with investment tracking, resource planning, and cost versus benefit conversations
• Strong risk identification skills — surfaces issues early and drives resolution

Preferred

• Familiarity with structured investment or governance frameworks
• Experience with portfolio tracking tools such as Coda or Jira
• Exposure to AI or emerging technology pilots and early‑stage value assessment
• Curiosity about AI and experience working alongside AI‑native workflows or teams

Compensation And Benefits

Pay ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

• British Columbia (depending on location e.g. Vancouver vs. Victoria) – $141,400 - $204,400 CAD

Pay is just one part of the overall compensation at EA. For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full‑time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.