Accounts Receivable Administrator

Accounts Receivable and Collections Administrator

Location: Calgary, Alberta

Employment Type: Full-time, permanent

Work Arrangement: On-site

Compensation: $25–$29 per hour ($52,000–$60,000 annually)

About JT Equipment

JT Equipment is a leading provider of heavy equipment solutions in Southern Alberta. We are committed to delivering high-quality equipment, exceptional service, and reliable parts support to our valued customers. Our Team is what makes us unique: We believe in loving what we do, being relentless about solutions, and putting ourselves in our customer’s boots.

JT Equipment is growing, and we're looking for an experienced Accounts Receivable Administrator who thrives on keeping receivables current and isn't afraid to have respectful but firm conversations about overdue accounts. If you enjoy solving problems, following up consistently, and taking ownership of collections while building positive customer relationships, we'd love to hear from you.

Key Responsibilities

Accounts Receivable

• Manage data entry and communications relating to accounts receivable payments.
• Maintain accurate customer accounts and monitor the accounts receivable email inbox.
• Apply incoming customer payments accurately and maintain supporting records.
• Proactively monitor customer accounts and identify overdue balances requiring follow-up.
• Take ownership of the collections process by contacting customers through phone calls and email to secure timely payment of outstanding invoices.
• Follow up consistently on overdue accounts while maintaining professional, respectful customer relationships.
• Escalate collection issues appropriately and recommend solutions for problem accounts.
• Prepare accounts receivable reports, aging summaries, and collection updates for management.
• Develop and maintain efficient accounts receivable processes and documentation.
• Maintain accurate filing systems, records, and supporting documentation.

Administration and Team Support

• Assist with continuous improvement of administrative and accounting processes.
• Process incoming mail and additional email correspondence ensuring items are distributed and actioned promptly.
• Order office supplies and maintain appropriate inventory levels.
• Use Microsoft Office suite of products, the company’s ERP system, and other required software effectively.
• Participate in team projects and other organizational initiatives.
• Cross-train in other administrative and accounting functions to provide support during employee absences and peak workloads
• Complete additional accounting and administrative duties as required.

Collaboration and Relationships

• Build positive working relationships with customers, colleagues, and business partners.
• Communicate professionally, confidently, and respectfully in both routine and difficult situations.
• Balance excellent customer service with the confidence to address overdue accounts and payment issues.
• Work collaboratively with the sales, service, and parts departments to resolve customer account concerns.
• Take ownership of assigned responsibilities and follow issues through to completion.
• Contribute to a positive, adaptable, and solutions-focused workplace.

Qualifications and Experience

• Two or more years of accounts receivable experience, with a strong emphasis credit and collections.
• Demonstrated success collecting overdue accounts by confidently following up with customers by phone and email.
• Ability to remain professional, persistent, and objective during difficult collection conversations.
• Strong attention to detail and a high level of accuracy when entering and reviewing financial information.
• Experience maintaining customer accounts and resolving account discrepancies.
• Experience performing account reconciliations is considered an asset.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to manage changing priorities, meet deadlines, and work effectively in a fast-paced environment.
• Confidence communicating with customers and internal stakeholders to resolve questions or discrepancies.
• Demonstrated ownership, accountability, and follow-through.
• A positive attitude and comfort working in a changing environment.
• An accounting course, certificate, or diploma—or current enrolment in an accounting program—is considered an asset.

How to Apply

Only applicants who submit a résumé along with a cover letter to ***email_hidden*** will be considered. Include “Accounts Receivable Administrator” in your application.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

JT Equipment is committed to providing an inclusive and accessible recruitment process.