NOC 13112 - Medical administrative assistants

Job Summary

Provide administrative support in a clinical setting, managing patient appointments, records, and communications. Work collaboratively with health care teams to ensure efficient office operations and high-quality patient service.

Number of Positions

4

Main Duties

• Schedule and confirm patient appointments and manage clinicians calendars.
• Greet and register patients, collect and update demographic and health information.
• Maintain and update electronic medical records and paper files, ensuring accuracy and confidentiality.
• Process billing, prepare invoices, submit insurance claims, and follow up on outstanding accounts.
• Answer, screen and triage incoming calls; coordinate referrals and communicate with patients and healthcare providers.
• Prepare reports, correspondence, and clinical documentation and provide general administrative support to clinical staff.

Requirements

• Secondary school diploma or equivalent.
• Post-secondary certificate or diploma in medical office administration, health administration, or a related field.
• Minimum one year of experience in a medical office, clinic, or similar health care setting, or equivalent combination of education and experience.
• Proficiency with electronic medical records (EMR) systems and common office software (word processing, spreadsheets, email).
• Working knowledge of medical terminology, basic billing practices, and insurance claim procedures.
• Ability to handle confidential patient information and comply with privacy and record-keeping regulations.

Required Skills

• Appointment scheduling and time management.
• Electronic medical records (EMR) operation and data entry accuracy.
• Familiarity with medical terminology.
• Basic billing and insurance claim processing.
• Strong verbal and written communication and customer service skills.
• Attention to detail, organization, and commitment to confidentiality.

Benefits

Benefits include competitive wages, supportive work environment, opportunities for growth, training support, and other employer-specific benefits depending on the position and location.

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About GTR Worldwide

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At GTR Worldwide , we aim to provide professional Canada visa consultancy and recruitment support to help newcomers feel informed, prepared, and confident. We assist a wide range of clients and agents from around the world and work to build their strengths and confidence so they can pursue opportunities in Canada.

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