junior business analyst.

We are seeking a structured and detail-oriented Junior Business Analyst to support clinical onboarding, intake verification, and validation pathways for digital health services. In this role, you will apply standard business analysis methodologies to gather operational requirements, review legal information, and map healthcare end-users against pre-approved organizational structures. Operating at the intersection of business discovery, data privacy, and digital transformation, you will evaluate compliance criteria and ensure accurate technical profiling prior to platform migrations.

Location: Toronto, ON (Hybrid – 2 to 3 days per week onsite)

Duration: 9-month contract.

Advantages
Core Professional Growth: Build foundational enterprise business analysis and systems validation skills within a large-scale healthcare ecosystem.

Privacy and Policy Depth: Gain referenceable experience working with complex privacy controls, information asset protection, and structural compliance frameworks.

Cross-Functional Visibility: Act as a key procedural link between technical delivery teams, legal authorities, and clinical practitioners.

Streamlined Deliverables: Impact a high-volume, structured operational environment with clear delivery milestones and established methodologies.

Responsibilities
Onboarding & Intake Coordination: Support end-to-end user onboarding and intake workflows for regional electronic health records (EHR) and related digital health services.

Clinical Mapping & Validation: Review submitted documentation to validate legal status, categorize clinician end-users into approved types, and verify the legally responsible person prior to digital migrations.

Requirements Elicitation & Process Mapping: Interact with stakeholders and subject matter experts to gather requirements, map business processes, and define data rules.

Data Log Tracking: Maintain highly accurate tracking matrices of registration requests, technical errors, and onboarding statuses.

Stakeholder Communication: Coordinate stakeholder communications, lead follow-up activities, and assist in drafting presentations and briefing notes.

Risk Triage & Escalations: Identify structural process gaps, evaluate operational risks, and escalate critical pipeline bottlenecks to management as required.

Documentation & Continuous Improvement: Contribute to process documentation, build operational user guides, and actively support continuous improvement initiatives.

Qualifications
Healthcare Privacy Literacy: Strong foundational understanding of regional healthcare privacy principles (PHIPA), specifically the rules governing consent, collection, use, disclosure, and safeguards of Personal Health Information (PHI).

Custodial Workflow Awareness: Solid general understanding of the operational roles, liabilities, and boundaries of Health Information Custodians (HIC) and their designated agents within the healthcare sector.

Requirements Engineering Competency: Proven practical experience conducting requirements gathering, developing process maps, and translating operational workflows into structured business documentation.

Artifact Production: Demonstrated ability to prepare professional documentation, including business functional models, briefing notes, and polished stakeholder presentations.

Analytical & Validation Prowess: Strong ability to interpret, cross-reference, and validate incoming user information against rigid defined rules and compliance data structures.

Soft Skills: Exceptional written and verbal communication, negotiation, and problem-solving skills, with a proven track record of managing multiple requests in a high-volume environment.

Preferred Assets:
Prior professional business analysis, data coordination, or systems review experience within the public sector or a broader public sector (BPS) environment.

Direct experience with digital health onboarding, access coordination processes, or clinical viewer tools.

Summary
If you're interested in the "Junior Business Analyst" role based in Toronto, we encourage you to apply online at Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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