Insurance Business Consultant

About Us Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who We Are Are you ready to join an award‑winning, purpose‑driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience.

We Offer

Work‑life harmony with access to an award‑winning holistic wellness program

Continuous learning through our robust corporate curriculum and education reimbursement program

Incredible rewards, travel incentives, and product and service discounts

Pay‑for‑performance and best‑in‑class recognition programs

Competitive benefits that include a defined contribution plan, personal spending account, and so much more

Join our growing team where everyone belongs!

Position Details What You Will Do

Build long‑term relationships with internal and external partners by communicating clear expectations

Assist in project sizing, resource, and scope estimates

Lead sessions with business representatives to perform business analysis, including documentation of business initiatives using standardized templates

Prepare business requirements documentations that clearly define business problems, business objectives and options/solutions

Participate in project planning and provide regular status reports to management

Participate or lead daily team meetings (scrums)

Use standard business analysis methodologies to continually assess new solutions and processes to ensure those solutions meet customer expectations

Identify, develop, and document testing strategies with acceptance criteria to validate business requirements

Provide 2nd and 3rd level end user support to both internal and external users, partners

Understand business needs and translate them into system solutions

Advise on technology solutions to meet business needs

Participate in planning and effective QA testing

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post‑secondary education in Business or Information Technology

Minimum 2 years experience in the Insurance industry is preferred

2 to 4 years experience as a Business Analyst or Business Consultant is considered an asset

Excellent written communication, verbal communication, and presentation skills

Strong interpersonal skills and ability to work in a team environment

Strong analytical and problem‑solving skills

Strong technical acumen and demonstrated experience in data gathering, data analysis, data backfilling, and the creation of conceptual and logical models

Knowledge of the Insurance industry is an asset

Experience using MS Office (Excel, Word, PowerPoint), MS Visio and MS Project

Lean Six Sigma Yellow Belt or higher is an asset

CBAP or PMP designation is an asset

Proficient written and verbal French skills an asset

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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