Senior Technical Advisor at ServiceNow
Centaur Labs
Become a Senior Principal Platform Architect with ServiceNow's Customer Outcomes team. Focus on guiding customers towards seamless integration and effective use of the ServiceNow Platform. This consultative role involves working closely with customer executives and technical teams to deploy solutions that enhance processes and reduce technical debt. Your deep understanding of architecture and governance will play a crucial role in shaping customer roadmaps and driving successful outcomes through strategic planning and mentorship. Key Responsibilities:
- Provide advisory services for technical governance
- Develop client roadmaps linking goals to outcomes
- Collaborate with development teams for solution success
- Manage engagement models and architectural standards
- Promote integration of ServiceNow with core systems
- 15+ years of relevant professional experience
- Strong background in Enterprise Architecture
- Capable of handling complex issue resolutions
- Knowledge of AI's impact on workflows
- Familiarity with necessary certifications in ServiceNow
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