IT Support Specialist

South Shore Regional Centre for Education

The South Shore Regional Centre for Education (SSRCE) practices the culturally responsive pedagogy approach in providing an inclusive, diverse, equitable, safe and healthy education that supports learning and success both personally and academically to the 59,000 residents of Lunenburg and Queens Counties, an area of 5,250 square kilometres and a total of 23 schools.

Regional Centres for Education have Employment Equity Policies and/or processes and we actively encourage applications from under-represented groups, particularly people of African Nova Scotian, African Canadian and African ancestry and Mi’kmaw/Indigenous ancestry. Please ensure that you complete the self-identification portion on the position application.

Position:                           Information Technology Support Specialist 

Reports to:                       Manager of Technology Services

Employee Group:             NSGEU

Start/End Dates:              Permanent Position effective June 29, 2026

Hours Per Day:                8 hours/day

Application Deadline:      June 23, 2026 at 11:59pm AST  

IT Support Specialist 

Qualifications:

• Degree, diploma or certification in technology
• CompTIA Certification A+, Security+ or Network + or equivalent experience
• 1-2 years’ recent experience providing technical related support preferred.
• Proficiency in network technologies (LAN, WAN, Wi-Fi)
• Knowledge of building access systems would be an asset
• Knowledge of mobile device management software would be an asset
• Knowledge of Chrome Enterprise Management would be an asset
• Proficiency in current operating systems,
• Training and experience in the installation of a variety of peripheral devices.
• Knowledge of current technologies in both education and industry
• Valid N.S. driver's license and reliable vehicle
• Ability to lift 50 lbs and work off short ladders

Characteristics:

• Ability to interact professionally and confidentially with management and other South Shore Regional Centre for Education staff members.
• Strong interpersonal skills.
• Ability to communicate clearly and effectively in both verbal and written forms.
• Willingness to undergo additional training as required.
• Ability to prioritize tasks effectively.

Task Dimensions:

Implements and maintains information and communications technology for designated areas, in accordance with department guidelines. For example:

• Installing, configuring, troubleshooting and repairing networks, network cabling and connectivity hardware.
• Installing, configuring, troubleshooting and repairing, where appropriate, computer hardware.
• Installing, configuring troubleshooting and repairing, where appropriate, interactive white boards.
• Installing, configuring troubleshooting and repairing, where appropriate, data projectors both interactive and standard types.
• Installing, configuring, troubleshooting, maintaining software and operating systems.

Performs administrative and support functions with regards to technology and the users of technology. Examples:

• Develops and maintains sufficient knowledge of the information technologies used by the RCE in order to provide quality technical support to users of those technologies.
• Maintains appropriate written and electronic records to document any changes made to systems in schools.
• Completes work orders, surveys and other reports as required on a timely basis.
• Provides basic technical instruction to school staff on installed systems.
• Participates in professional development as required.

Complies with the Occupational Health and Safety Act and Regulations.

Performs other related duties as required.      

BACKGROUND/SECURITY CHECKS:

The South Shore Regional Centre for Education requires all newly hiredemployees to provide a satisfactory Criminal Record / Vulnerable Sector Check and a Nova Scotia Child Abuse Register Check. We will accept checks completed within the last 3 months. 

Regional Office based positions require travel and candidates may be required to provide a valid driver's license.  Some school based positions also require travel and candidates may be required to provide a valid driver's license.

Thank you for your interest in the South Shore Regional Centre for Education, however, only those shortlisted for an interview will be contacted.