Enterprise Sales Director, Consumer Business Insights

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Enterprise Sales Director, Consumer Business Insights based in Canada.

This is a senior enterprise sales opportunity focused on bringing AI-powered customer experience solutions to major organizations across consumer-facing and essential-service industries.
You’ll build relationships with senior decision-makers and own complex sales cycles from prospecting through negotiation and close.
The role combines strategic account development, consultative selling, pipeline generation, and cross-functional collaboration.
You’ll work across industries including consumer products, automotive, logistics, manufacturing, utilities, facilities, and professional services.
As an AI-native seller, you’ll use modern AI tools to accelerate research, outreach, forecasting, and deal execution.
The environment is fast-paced, highly collaborative, customer-obsessed, and focused on measurable business outcomes.
This role offers significant influence over revenue growth while helping organizations adopt technology that makes customer experiences more efficient and human.

• Identify, research, and target high-value enterprise prospects through strategic prospecting, networking, referrals, cold outreach, and other lead-generation channels.
• Build and expand relationships with senior decision-makers and key stakeholders within large enterprise accounts, acting as a trusted and consultative point of contact.
• Own complex enterprise sales cycles end-to-end, from initial discovery and qualification through proposal development, negotiation, contracting, and close.
• Manage and grow a significant enterprise pipeline, with accountability for revenue generation, deployment capacity, and sales targets.
• Navigate complex six- and seven-figure annual contract value opportunities, addressing objections and coordinating effectively with legal, finance, and other internal stakeholders.
• Develop tailored sales strategies, presentations, proposals, and business cases aligned with each customer's objectives, challenges, and operational needs.
• Analyze market trends, customer requirements, and competitive dynamics to identify new opportunities and inform sales strategy.
• Collaborate closely with marketing, product, technical, operations, and broader go-to-market teams to develop compelling solutions and deliver strong customer outcomes.
• Maintain strong knowledge of the customer experience, AI, and enterprise technology landscape to communicate the value of AI-powered solutions effectively.
• Leverage AI tools throughout the sales lifecycle, including account research, personalized outreach, call summarization, pipeline forecasting, and deal execution.
• Continuously experiment with emerging AI tools and workflows to automate lower-value activities and dedicate more time to strategic customer relationships.
• Represent a customer-first approach throughout the sales process, maintaining high standards of responsiveness, accountability, and execution.

Requirements:

• 6–8 years of experience in enterprise, B2B, or customer-facing sales roles, with a demonstrated record of identifying and closing large accounts.
• Proven experience managing a $1M+ sales quota and successfully closing complex six- and seven-figure ACV enterprise deals.
• Strong end-to-end enterprise sales experience, including prospecting, discovery, relationship management, negotiation, contracting, and closing.
• Demonstrated ability to identify and engage enterprise prospects through research, networking, cold calling, and strategic outreach.
• Exceptional written and verbal communication skills, with confidence engaging senior executives and decision-makers.
• Strong consultative selling, negotiation, objection-handling, and stakeholder-management capabilities.
• Analytical mindset with the ability to interpret market trends, identify commercial opportunities, and make data-driven decisions.
• Strong business acumen and the ability to understand complex customer challenges and translate them into compelling technology solutions.
• Ability to work effectively across sales, marketing, product, technical, operations, legal, and finance teams.
• Highly proactive, self-directed, resilient, and comfortable operating in a fast-paced environment with ambitious goals.
• Strong interest in AI, emerging technology, and modern approaches to enterprise selling.
• Familiarity with the AI landscape, major industry players, and emerging trends is an advantage.
• A customer-obsessed mindset, with a strong focus on measurable outcomes rather than simply completing sales activities.

Benefits:

• Flexible, unlimited paid time off.
• Medical, dental, and vision coverage for employees and their families.
• Life insurance and disability benefits.
• Retirement plan, depending on country of employment.
• Parental leave.
• Fertility and family-building benefits through Carrot.
• Discretionary benefits stipend, providing flexibility to spend on what matters most.
• Meals, snacks, and coffee to support employees throughout the workday.
• Eligible full-time employees may participate in equity plans, subject to applicable policies and plan terms.
• Opportunity to work at the forefront of AI-powered customer experience technology.
• Exposure to major enterprise customers across a broad range of industries.
• A culture emphasizing trust, customer obsession, craftsmanship, intensity, collaboration, and personal growth.
• Benefits may vary by region and are subject to applicable policies and compensation plans.