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It Technical Leader In Store Support Montreal

UAP

Join UAP as an IT Technical Leader, optimizing store technology for seamless operations. Focus on incident resolution and management of IT systems to ensure long‑term stability. As a key figure in the Store Support team at UAP, you will leverage your expertise to address and resolve complex IT incidents.

Responsibilities

  • Diagnose and fix critical incidents affecting store operations
  • Provide escalated support and guidance to Level1 teams
  • Manage deployment and configuration of in‑store technology
  • Collaborate with vendors for IT equipment availability
  • Keep track of technology deployments and improvements

Qualifications

  • Diploma or degree in Computer Science or a similar field
  • 3 to 5 years relevant IT support experience
  • Proficient in ticketing systems, preferably ServiceNow
  • Robust communication skills in both French and English
  • Deep knowledge of Linux and networking concepts

Elevate store technology practices at UAP and drive impactful solutions every day.

#J-18808-Ljbffr
Vacancy posted 4 hours ago
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